Spectrum Store - Duarte, California

The Spectrum Store, located at 1008 Huntington Dr, Duarte, CA 91010, is a top-notch provider of various communication and technology services. With the phone number 8884067063 and website spectrum.com, this company specializes in offering a variety of services such as Internet service provider, Cable company, Cell phone accessory store, Cell phone store, Satellite communication service, and Telephone company (Specialties: Internet service provider, Cable company, Cell phone accessory store, Cell phone store, Satellite communication service, Telephone company.).

The Spectrum Store is committed to providing a welcoming environment for all customers, with wheelchair accessible entrance and parking lot available (Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.). With a total of 28 reviews on Google My Business, the company has received an average opinion rating of 3.7/5. This shows that Spectrum Store values customer satisfaction and strives to provide excellent service to its clients.

For anyone seeking a reliable and comprehensive communication service provider, the Spectrum Store is definitely worth considering. Their diverse range of services, accessible location, and commitment to customer satisfaction make them a top choice. To learn more about the services and deals available at the Spectrum Store in Duarte, visit their website or contact them directly at 8884067063. Don't miss the opportunity to experience their exceptional services and make a valuable investment in your communication needs.

👍 Reviews of Spectrum Store

James A.

2/5

Walked in to upgrade phone. No problem. Upgrade new phone no problem. After I'm home I find my sim card and my SD card missing. I don't need either one of those items for my new phone. But there is my personal information on those disks. Not to mention they are mine. I paid for them. They are mine. I don't like the fact that my phone insurance was upgraded without my permission also. Now I pay more money a month for insurance. And I'm out $34.99 for my SD card.

Marylou G.

1/5

I literally walked in here on 2/10/2025 to pick up my equipment. I walked up to the counter and this guy by the name of Eric was extremely volatile and rude. It was the strangest thing. I literally never met this guy in my life and he just decided to be rude. I politely told him in a calm voice that there was no need for that type of approach and he refused to look me in the eye. I’d like to have the manager call me and apologize to me for this uncomfortable encounter.

Jordan S.

5/5

Eric was extremely helpful. He made the experience as easy as it could be and was extremely informative about the options available to me. If I could, I would ask for him every time.

Jerry Z.

1/5

Went in for a simple modem pick up, did not expected to get extorted.
Upon trying to pick up a modem for internet service order a full day before, was then told by the staff that they cannot give me the modem because their system is not working as my order wasn’t processed yet, my options would be: 1. Go to another store to try, 2. Wait for the modem to be mailed, 3, sign up for a free mobile line so get the order pushed through. I went with option 3 as I drove there expecting to get my modem/ internet working that same day for a reason and I didn’t want drive to another location or wait for it to be shipped. As I agreed to the line sign up I was told I can call in to cancel the line a month after and asked to provide my current’s phone IMEI number, and a credit card despite the line is “free”. While it got really weird but I wanted my modem so I gave the info.
I 100% consider this extortion as I was forced to get something I don’t want and in the mean while they took more information than I intended to gave, terrible terrible practice.

Jennifer C.

1/5

Represento es in this store give incorrect information. My boyfriend went inside the store on June 17, 2024 to get information on his damaged phone. Since we have insurance he went to go ask, and he was told to go to the store and leave phone an be without a phone. Once he went again on yesterday the person who was not helpful was pressuring him to leave the store and talk to insurance on the phone. I will not be renewing our plane with spectrum, I hate having to deal with bad customer service.

Daisy S.

1/5

Lied about a promotion and plan, for my second bill, it’s actually $73 more, and now at $110 monthly and I’m on the most expensive internet plan. And it’s only my 2nd month lol that’s insane

steph

1/5

Everyday multiple times a day they turn our WiFi off. Everytime I chat in to support and then it comes back on. Seems like they turn off WiFi during the day when they think no one’s home and around midnight when they think people are sleeping. I have already just replaced my modem and router so all my equipment is new. It sucks that spectrum is the biggest option around but now that there have been some other growing options it may be worth trying them instead. I pay a flat fee and if my WiFi is always not working for multiple hours each day, you should discount me for what I’m not getting…

Peter G. M.

5/5

Eric helped me out with setting up my spectrum cell phone line and home internet and was extremely helpful. Thanks!