Baechtel Creek Inn, Ascend Hotel Collection - Willits, California

Baechtel Creek Inn, Ascend Hotel Collection is a hotel located at Address: 101 Gregory Ln, Willits, CA 95490. The hotel can be contacted at Phone: 074599063. For more information, visit the hotel's website at choicehotels.com.

Baechtel Creek Inn, Ascend Hotel Collection specializes in providing a top-notch hotel experience. With a wide range of amenities and services, guests are sure to enjoy their stay. The hotel is also known for being LGBTQ+ friendly, making it an inclusive and welcoming environment for all.

According to reviews on Google My Business, this company has an average opinion of 3.4/5. With a total of 293 reviews, it is clear that Baechtel Creek Inn, Ascend Hotel Collection has a strong presence and following in the hotel industry.

The hotel's location is another key feature. Situated in Willits, CA, the hotel is conveniently located near a variety of points of interest. Whether you're in town for business or pleasure, you'll find that the hotel's location makes it easy to access all that the area has to offer.

When it comes to recommending Baechtel Creek Inn, Ascend Hotel Collection, there are a few key points to consider. First and foremost, the hotel's reputation for providing high-quality accommodations and services is well-established. Guests can expect to enjoy a comfortable and relaxing stay, with all of the amenities and services they need to make their visit a success.

Additionally, the hotel's LGBTQ+ friendly atmosphere makes it an inclusive and welcoming environment for all. No matter who you are or what your background is, you can feel comfortable and confident staying at Baechtel Creek Inn, Ascend Hotel Collection.

Finally, the hotel's location is another major selling point. Whether you're looking to explore the local area or simply need a convenient place to stay, Baechtel Creek Inn, Ascend Hotel Collection is the perfect choice.

Reviews of Baechtel Creek Inn, Ascend Hotel Collection

Micah Wilsher

5/5

I recently stayed at Baechtel Creek Inn and had an absolutely fantastic experience! The highlight of my stay was the incredible service provided by Laura. She was working so hard, handling everything with such grace and efficiency, all while keeping a big smile on her face the entire time. It was clear that she was dedicated to making sure every guest had a wonderful experience. Laura went above and beyond to accommodate my needs, and her positive attitude truly made a difference. She is a true gem and deserves a raise for all her hard work! I highly recommend staying at Baechtel Creek Inn—you won't be disappointed. Thanks, Laura, for making my stay so memorable!

Tina A

Our group had 24 rooms and everyone was very happy with the clean and quiet accommodations! Pool was nice. We set up a private outdoor, creekside dinner and wine event. It was very quaint! Jan provided a nice breakfast in the morning. Overall good experience.

Pam

5/5

Hidden gem! Very inviting setting and landscape. Quaint, peaceful, comfortable. Clean! Relaxing outdoor space. Very friendly helpful staff! Laura was wonderful! Much more relaxing then a large complex of rooms. Comfortable mattress. Large bath vanity area. Good breakfast with healthy options. Conveniently located to small restaurants and fast food. Highly recommend!

Cheryl T

The Baechtel Inn was clean, comfortable, and the staff very helpful. We had a problem with one of our two rooms when we checked in (“scout” ants looking for food in the kitchen area), but our grandson was moved to another room and the problem quickly treated. ||It’s just a few minutes to downtown Willits and a good location for trips to the redwoods and the coast. We would stay again.

Up 2 u First

5/5

We were on the bottom floor. They have a pool but we’re so busy we didn’t go in. The room I feel was very clean. The sheets felt good and the beds were neatly kept. The floor was clean the towels were stocked. I didn’t remember seeing tissues for my nose near the bed. I’m not sure if I found any near the vanity. They had a working refrigerator and microwave. The tv, I don’t think we watched. All of the lights worked. I could park in front of my room?. They have a breakfast that was less than what you would expect from a Holiday Inn Express. But it was a quick bit the hit the pavement because you are in the “Gateway to the Redwoods”.

Robin F

PLEASE DO NOT STAY HERE! This was one of the most horrendous experiences in my travel history. I remain speechless and shocked with what we experienced and how poorly the hotel has chosen to handle the situation. It will be interesting to see how the establishment will try to rationalize all of this, in their response to my review. Please see the pictures at the end as proof of this experience, the detailed account follows.
|My significant other and I simply wanted a clean and safe space to lay our heads, to take a break from the long drive home. We found this hotel and booked through Expedia. On the outside the hotel seemed attractive and inviting. We arrived and proceeded to check in. To our disappointment and surprise, upon opening the door to the first room we were offered, we found that the room was unclean and had been recently used, as evidenced by the bed linens being in disarray. No big deal, we thought. Things happen, we'll just notify the hotel and swap rooms. The staff were kind and apologetic, they swapped us to a second room. Upon opening the door to the replacement room, we found it was also in disarray, but even worse, used diapers were on the bed (see picture), there was uneaten food on the desk, and trash was strewn about the room. At this point we were too exhausted to be upset, we humbly wanted a reasonably clean place to sleep so we could safely get back on the road and get home. We notified hotel staff and were swapped to a THIRD room. This time the staff accompanied us, he opened the door and his jaw dropped in horror as the third room had two unmade beds with linens splayed upon the desk (see pictures). This third room was also unclean. To our unpleasant surprise, we were given sheets to MAKE OUR OWN BEDS and advised to stay in this room. “It's fine, I'm exhausted, I just need to sleep,” was the only thought I could muster.||The next morning we arrived to the front desk to check out. To the credit of the staff on hand at that moment, they were sweet, apologetic, and expressed utter embarrassment with our experience. They promised us a full refund, but that we would need to notify Expedia to obtain it. After notifying Expedia, this was the response I received, verbatim (copied directly from the email),
|"Hello Robin,||I am following up on your complain.||We have contacted Baechtel Creek Inn, Ascend Hotel Collection and addressed your issue but they replied that nothing was brought to their attention from any guest during their stay and no record of any issues so there will be no refund.||Should you have other queries, please out to us again.||Regards,||Chamroy S|delcshimrah|Expedia Customer Support."||I think it was reasonable to expect a safe and clean space to rest for the evening. I am so disappointed in how Baechtel Creek Inn handled this nightmare of a situation. Please save yourself the agony and stay away from here!||Photos for proof provided as I am sure the hotel will try to rationalize their decision-making process to somehow reduce the impact of this honest review.

T M A

4/5

Very quaint hotel with the a private pool and outdoor private creekside area perfect for a small group dinner. Make sure to ask for Jan she makes you feel like family! She went above and beyond to make our dinner& wine event a success!

Susan Riley

4/5

I’ve stayed twice at this hotel. They have two separate buildings. I recommend the building on the south side. The other hasn’t been updated. The south side building is newly renovated with comfortable beds and nice finishes in the room.