Scratch Market at Hilton - Orlando, Florida

Scratch Market at Hilton: A Convenience Store in Orlando, FL

Located at 6001 Destination Pkwy, Orlando, FL 32819, United States, Scratch Market at Hilton is a convenience store that caters to the needs of guests staying at the Hilton hotel. With a focus on providing quick and easy access to essential items, the store offers a range of products and services that make it a convenient spot for visitors.

Specialties: Scratch Market at Hilton specializes in offering a variety of convenience store items, ensuring that guests can find everything they need during their stay. Some of their specialties include:

• Snacks and beverages
• Essential toiletries and personal care items
• Travel-sized essentials
• Gift items and souvenirs

Other points of interest: To enhance the shopping experience, Scratch Market at Hilton offers several additional services and features:

- Delivery: Guests can enjoy the convenience of having their purchases delivered directly to their hotel room.
- Same-day delivery: For those who need items urgently, the store offers same-day delivery services.
- Wheelchair-accessible car park: The store provides a wheelchair-accessible parking space, making it easier for guests with mobility issues to access the store.
- Wheelchair-accessible entrance: The store's entrance is wheelchair-accessible, ensuring that all guests can easily enter and shop.
- Quick visit: Scratch Market at Hilton understands the importance of time, which is why they offer a fast and efficient shopping experience.
- Credit cards: Guests can make payments using their credit cards for added convenience.

Opinions: Scratch Market at Hilton has received mixed reviews on Google My Business, with a total of 16 reviews and an average rating of 2.8/5. Some guests have praised the store for its convenient location and reasonable prices, while others have pointed out areas where improvements could be made, such as food quality and customer service. Overall, the store seems to provide a satisfactory experience for most guests, with room for growth and improvement in certain aspects.

One guest mentioned that they enjoyed staying at the Hilton and grabbing breakfast at Scratch Market every day, particularly highlighting the excellence of the breakfast sandwiches. Another reviewer appreciated the taste of the baby Cuban dish, describing it as tasty. However, some guests have expressed concerns about the quality of certain menu items, such as the grilled cheese and Cuban sandwich, stating that they were not prepared as expected. Additionally, a few reviewers have noted that the staff could benefit from additional training to improve their customer service skills and overall happiness while on the job.

👍 Reviews of Scratch Market at Hilton

Upscale T.

3/5

8/7/22: Grilled cheese $10, wasn’t grilled.
Cuban $15, should be a kids menu.
Server: ATPG needs smile training lol or just not happy here🤷🏻‍♀️.
Mango peach smoothie $7, was yummy
3 stars for food. Baby Cuban was tasty

Stosh K.

5/5

Staying at the Hilton and grabbed breakfast here every day - the breakfast sandwiches are excellent. Also had a pizza one night which was also very good. Reasonable prices, great service.

Jason

1/5

Check out stations didn't work. No one there to help. Freezers were warm which was concerning. $5+ for a warm soda

Mike W.

3/5

Good selection of drinks and snacks to grab for the room or if you're going out for the day. Found the sandwiches, pizza, and coffee to be pretty lackluster.

Joyce Y.

1/5

For $12, you too can enjoy a cheeseburger that was cooked in the microwave on a bun that’s not toasted. I knew the cheeseburger wasn’t freshly grilled because it was delivered to us in a few minutes.

Also - save your $$$ and walk across the street to Walgreens to buy snacks.

Carol Q.

2/5

Grabbed a quick margarita pizza. Had zero flavor. I am almost dumbfounded by how bland it is. Oh and it was $17

Stephanie K.

4/5

Decent espresso and fine options for a quick breakfast. The kiosks did not work, we tried two different machines so had to wait in line to order which slowed us down but overall not a bad experience

DpS

5/5

Great place to grab some snacks, drinks or a pizza without leaving the Hilton. Very convenient with great hours. Sorry no photos but did buy some chips and candy close to 9pm.