Plato's Closet Naples - Naples, Florida

Valeria M.

Hi! I love Plato’s and have visiting the store for many years but today I had the worst experience with one of the associates. She was in the closing shift, she was blonde and wearing a black crop top, i think she was wearing a braid. She was so rude all the time, it seems like she was upset because she wanted to leave. First, I heard that a customer came in to ask if they were still receiving clothes and she answered super rude to him. Then, when my friend and I were trying our clothes on she was upset because my friend tried too many pieces in the fitting room, my friend even put them in the table in a very organized way and she started mumbling things. Then, she didn’t even say “excuse me” when she was on our way with like a big cart, she almost ran into us! And when we were paying she was so rude and my friend gave her feedback and she rolled up eyes, started mumbling and in a such a bad mood she said “we have been here since 1pm”.

Right now it is 8:30pm and the advertising said that the store closes at 9pm, she was mad and the store was still open. Again, I’m a loyal customer to Plato’s and everyone is always super nice but this girl has made my experience terrible!!!

Valéria

Great shop with loads of options for used and new clothes! Very well organised by colors and styles, easy to navigate and find the things you want! Decent prices too.

Sarah H.

Walked in the store today with a big bag of clothes I wanted to sell and instantly the manager, Kristy, looks at me and goes “oh my god” and rolls her eyes. I understand they may be exhausted after Black Friday but that’s not how you treat a customer. I have been coming here for as long as I can remember, this is my last time.

taylor C.

I used to love this Plato’s closet, and loved selling my clothes to them, but within the last year they started literally scamming everyone who sells to them. How are you going to take a full bag of mostly brand new clothes and clothes that are in great condition, from nice stores like pacsun, princess polly, forever 21, wild fable, etc, and offer me $6 for 4 items. First of all if all you want from my bag is 4 items then so be it, but each item costed me at least $6, probably way more! This is a reoccurring problem with all of my friends and family who sell to them. They’ve taken my lululemon items that cost anywhere from $60-$150 and buy them for 10 or 15 bucks but then upsell them in the store for anywhere from $30-$80. This store is such a rip off plain and simple. Shop there all you want but please do not sell them your clothes. Donate them to someone who needs them instead.

Christopher L. (.

Terrible trade in values. If your looking to get a decent price for your used clothing then you need to go somewhere else.

Amanda P.

Very unwelcoming environment, to start. The employees seemed bothered that I was there. I witnessed an associate treating a customer with such disrespect, I can only imagine it was a member of her family.

I brought in 3 bins of clothing, one of which contained 20+ pairs of pristine, high end jeans including a bunch of white denim, sizes ranging from 22-28. True Religion, Vince, J Brand, Hudson, Michael Kors, Robin's Jeans, even Versace. Some never worn! Pic below is just a few!
The lady told me they were brand driven when buying, and I was hopeful as the sign behind the counter plainly STATED they were interested in purchasing denim, amongst other things. They didn't take any. I told the associate I had nice jeans I just wanted to get rid of...like for cheap..no offer made. If you don't want denim, don't say you do! Big waste of time.

What really bothered me however, is that my bins were returned to me and portions of the clothing had not been unfolded or even separated (I know because I painstakingly sorted, and meticulously folded it all the night before)

The store is flooded with clothing all the way to the sidewalk out front, and the associates don't seem to want anything to do with sellers. Would NOT recommend taking clothing here. : (
I used to love Plato's!

Alexa H.

They were extremely friendly! We came slightly early and they were more than welcome to let us in (like two minutes early). Along with that I absolutely LOVE the store and the environment is so fun and welcoming:)

Angelina M.

Wanted to share a few words !!! I’m accustomed to shopping at Plato’s closets all over different states
The Naples store is by far the best !!! The manager Kristy always seems to find everything I need and help me bundle great deals together she is my go to for shopping !!!! I love her