Riverside EpiCenter - Austell, Georgia

Strawberry J.

We visited this place tonight around 6 o’clock which was a little late in the evening. Google had already had them listed as closed but after calling to be sure before making the long drive, we were told they are open and don’t close until 10. We paid for a bowling and arcade package for one hour each. We went bowling first, which we were actually the only family there! The lanes and place was very clean, the two guys they had on staff were very respectful and friendly. They helped us get our kids shoes, wristbands and lanes. After bowling we headed over to the arcade for the next hour and it was an unlimited game play which was great with smaller children. Again, we were the only family there and now it’s after 8pm. The guy they had on that side was just as friendly and inviting. They had plenty of popcorn and hotdogs on hand which they offered my family since it was the end of the night and because we were the only ones there I’m guessing. Upon us leaving they even asked us if we wanted to take more home, thanked us for coming and bid us a safe ride home! The experience which was our first was awesome, the kids enjoyed themselves and the service was top tier!!! We will definitely come again to this hidden gem!

Jerome R. (. J.

Celebrated with the C.L. Harper class of 1984. They chose the EpiCenter as their venue. The space, facilities and Catering services were on point. Good times was had by all attendees. 40 years is a wonderful mile stone. The EpiCenter made this event special.

Christopher L.

There are several critical issues here that demand immediate attention. First and foremost, the lack of basic customer service and hospitality is unacceptable. Walking into a gym should feel welcoming, not like you have to manage everything yourself. The entitlement and dismissive attitude some staff members carry is completely unprofessional.

Second, the towel policy is absurd. One towel per member? And having to walk all the way to the front desk for a fresh one? This is not only inconvenient but also shows a lack of consideration for members’ time and comfort.

Third, the maintenance—or lack thereof—of the steam room and spa is unacceptable. The steam room has been down for months with zero communication on when it will be repaired. Meanwhile, the jacuzzi is consistently dirty, with debris floating around, and no staff in sight to address it. This reflects a serious neglect in facility upkeep and member satisfaction.

This is a wake-up call. These issues are glaring and unacceptable for a gym of this size. Immediate action is required to restore trust and provide the level of service members deserve.

For potential new members, consider this a warning. If you value quality service, clean facilities, and a staff that respects its members, you’re better off exploring other gyms that actually care about their clients. Don’t settle for subpar standards.

Christine R.

Great space! I am visiting from out of town and got a day pass at a great deal! They have so much to offer here; from arcade & rock climbing to a walking track, spin room and great weight and cardio space. The locker rooms are outstanding! Towel service, sauna and steam room!

I took a spin class with Goddess and she was amazing. I arrived early and she helped me with the bike settings. She checked in with the class in the first 5-6 min and she challenged me just as well as a personal trainer! I will come back!

Tinika P.

The center was nice and spacious and very clean and can accommodate many events at once. I attended the Black Millionaires convention this past Saturday, and there was another event happening at the same time.

Robert C.

I'd never heard of this venue until I visited recently, but I was highly impressed. They have an incredibly diverse offering for the local community with event space, podcast studio, theater, gym, cafe, bowling alley, and more. The staff was outstandingly helpful and welcoming. I'd highly recommend looking at the Epicenter as an option for a variety of events.

CapturedByLeo

I had an awesome time being the corporate event photographer for Griffin & Strong's holiday party in the grand ballroom. The Riverside EpiCenter staff were super helpful and awesome overall. I would love to be an event photographer at this venue again any day.

Ronald S.

My wife and I love this place, it's. Clean and entertaning. You can come here to have fun, worship, exercise, fun and games, this place is absolutely amazing. Thanks too bishop dale c bronner, the grand opening was amazing. This place is awesome!