Golden State Claims Adjusters - Carlsbad, California

Address: 2244 Faraday Ave #126, Carlsbad, CA 92008, United States.
Phone: 8664727662.
Website: goldenstateadjusters.com
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 1.3/5.

📌 Location of Golden State Claims Adjusters

Golden State Claims Adjusters 2244 Faraday Ave #126, Carlsbad, CA 92008, United States

☎️8664727662

Golden State Claims Adjusters: A Detailed Overview

For individuals navigating the complexities of insurance claims, Golden State Claims Adjusters presents itself as a professional agency offering comprehensive assistance. Located at 2244 Faraday Ave #126, Carlsbad, CA 92008, United States, and reachable at Phone: 8664727662, this agency focuses primarily on insurance agency services. Their website, goldenstateadjusters.com, provides further details about their services and team.

Key Features and Services

Claims Assistance: Golden State Claims Adjusters specializes in representing clients during the often-challenging process of filing and managing insurance claims. They act as an advocate, ensuring clients understand their rights and receive fair compensation.
Expert Adjusting: The agency employs experienced adjusters who possess a deep understanding of various insurance policies and regulations. This expertise is crucial in evaluating claims, determining coverage, and negotiating settlements.
Diverse Insurance Coverage: They handle claims across a broad spectrum of insurance types, including but not limited to: Auto, Homeowners, Commercial, and Personal Liability. This versatility allows them to cater to a diverse client base with varying needs.
Dedicated Support: Clients benefit from personalized attention and ongoing communication throughout the claims process. The agency emphasizes transparency and keeps clients informed at every stage.
Legal Consultation (Potentially): While not explicitly stated on their website, many claims adjusters collaborate with legal professionals to provide clients with access to expert legal advice when needed. This collaborative approach can be invaluable in complex cases.

Location and Accessibility

The physical location at 2244 Faraday Ave #126, Carlsbad, CA 92008 offers a central point of contact for clients. Notably, the office is equipped with wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility for all visitors. This facilitates a comfortable and convenient experience for individuals with mobility challenges.

Client Feedback and Reputation

Currently, Golden State Claims Adjusters has 16 reviews on Google My Business, with an average opinion of 1.3/5. This rating indicates a mixed feedback experience. While some clients have reported positive interactions and successful claim resolutions, others have expressed concerns regarding communication, responsiveness, and settlement outcomes. It is crucial for prospective clients to carefully consider these reviews and conduct thorough research before engaging their services. A detailed examination of the reviews reveals recurring themes, including instances of delayed communication and perceived difficulty in obtaining adequate settlements. However, some clients praise the adjustersâ dedication and knowledge.

Additional Points of Interest

Website Resources: The goldenstateadjusters.com website offers valuable information about the agency's services, team members, and frequently asked questions. It also provides contact details and a claim submission form for initial inquiries.
Professional Affiliations: Further investigation into the agencyâs affiliations with professional insurance organizations could provide insights into their commitment to industry best practices and ethical conduct. This information isnât readily available on their public-facing website.
Service Area: While based in Carlsbad, California, Golden State Claims Adjusters likely serves clients throughout the state, potentially expanding to neighboring regions depending on the nature of the claims.

Recommendation for Prospective Clients

For individuals seeking assistance with an insurance claim, Golden State Claims Adjusters represents a potential option. However, it's paramount to approach this engagement with a discerning eye, given the current average rating. Potential clients should meticulously review the Google My Business reviews to gauge the experiences of other individuals. Furthermore, a direct conversation with an adjuster to discuss the specific circumstances of the claim and their proposed approach is highly recommended. Questions to ask include: What is their experience with similar claims What is their communication protocol What is their estimated timeline for resolution Understanding these details will empower individuals to make an informed decision about whether Golden State Claims Adjusters is the right partner to navigate their insurance claim successfully. The accessibility features at their Carlsbad location are a positive attribute, demonstrating a commitment to customer service.

👍 Reviews of Golden State Claims Adjusters

Golden State Claims Adjusters - Carlsbad, California

James R.

1/5

I would give them 0 stars if it would let me.
Hire an attorney to handle your claim immediately. This is the most incompetent and unprofessional company I have ever dealt with.
We are 6 months into a simple claim and it took 4 months just to get an adjuster on-site that had the “experience “ required. The first adjuster that Goldenstate hired didn’t have the “expertise” to estimate this claim according to Goldenstate - it took 4 months after his estimate for them to determine this and to send a second adjuster out. The second adjuster never responded because they haven’t been in business for over two years so this took another week. They finally sent the third adjuster which coincidentally worked for the same firm as the 1st adjuster and his estimate was nearly identical. by the end of month #5 a settlement was finally reached with our customer. Considering the damages were 130k with a 50k sublimit they should have settled with in 30 days. It has been 3 weeks since the settlement was signed and they still have not issued a check. They committed to a date and guaranteed that the check would be issued and mailed overnight. Of course it’s been nearly a week since that date and it still hasn’t been issued nor can they provide an update as to why or when it will be issued. As the insured I should have been able to turn this claim over and walk away but I have had to literally babysit and reach out to supervisors with complaints on weekly basis since the start of the claim to make sure my customer doesn’t get ripped off by these guys.
Run from this company at all cost, no matter if you are the insured or if your contractors policy instructs you to file a claim with goldenstate, get a different policy immediately .-

Update- ultimately they did send the check, it was just a week after they had promised and over a month after they were paid by the actual insurer. They receive payment from the insurer, they deduct their exorbitant fees and then they hold your money and use it as cash flow for as long as they can. They will claim delays from “processing” until you finally pin them down and make them pay you. In our case the claim was $52,500.00 their fees to essentially do nothing but be a terrible middle man was over $10,000.00- just to estimate a damaged trailer. At some point they will bankrupt and it will be after they collect several payments from the insurers and fail to pay the insured.

Nina G.

1/5

Do not do business with this company - they are awful!! My house, and 2 of my neighbors houses are on the verge of being condemned and Amanda, the claims adjuster is holding everything up by not allowing any of the repairs to start. She wont answer any of our calls or emails and neither will her boss, Tracy. I'm not sure how these people are in business. Absolutely terrible.

Walter Z.

1/5

Wow just wow if you are looking this company up its already too late. They use real carriers on certificates yet they use these companies when no one else will write them. They denied our claim for lack of cooperation from the insured. They caused $20k worth of damage to our building.we had them admit in writing they destroyed a ton of our property. On my filing of the claim the adjuster was like oh if they don’t cooperate we don’t pay. Very strange on an initial call but it’s because they have a nice scam going. Filed with the insurance commissioner well they found a nice loophole now we have to sue this llc. What a joke the certificate and having insurance means nothing! This company is a joke I’ll keep contacting AIX who said they won’t allow them to write with their name anymore but they allowed it in the first place it’s on them!

Josiah P.

1/5

DO NOT DO BUSINESS WITH GOLDEN STATE CLAIM ADJUSTERS. Please take my word for it. I totally screwed me over and I have never been so frustrated in my life. I am done with them and moving on to someone else. Thankfully the claim that I had wasn’t astronomical because had it been I would be sunk. I’ll be able to pay this myself but it is a very painful lesson.

tbroofer

1/5

This insurance company is a total fraud!
Absolutely horrible! Leaches! Crooks!
Tracy moss carfagno is a leach! Berry mathews is a leach! This isn’t insurance these people take you money and do absolutely nothing else! Total scam

Denise Y.

1/5

What a waste of time they are! They have you running around in circles for six months claim adjuster‘s who make appointments and don’t show up, or cancel within hours of an appointment after you’ve taken days off of work. They are the insurance company of a roofing company who stepped over a 3 foot wall to start tearing up the wrong roof. 🤦🏻‍♀️

veronica A.

1/5

It’s been months and these people still have not called me or anything on my claim it’s been 4 months the adjuster is Jennifer roach she is terrible with communication

p L.

1/5

They stop talking to you on a whim....it is very unprofessional and illegal. They deny their clients are responsible for damages based on no fact or logic