Tripp's Ace Hardware - Columbia, Tennessee

Address: 112 James M Campbell Blvd S, Columbia, TN 38401, United States.
Phone: 9313881272.
Website: acehardware.com
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 398 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Tripp's Ace Hardware

Tripp's Ace Hardware 112 James M Campbell Blvd S, Columbia, TN 38401, United States

☎️9313881272

⏰ Open Hours of Tripp's Ace Hardware

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–7 pm
Saturday: 8 am–7 pm
Sunday: Closed

Tripp's Ace Hardware

Located at 112 James M Campbell Blvd S, Columbia, TN 38401, United States, Tripp's Ace Hardware is a renowned establishment known for its exceptional service and wide range of products. With a 4.5/5 average rating from 398 Google reviews, it stands out as a top choice for hardware, home improvement, paint, and tool needs in the area.

Specialties and Services

Tripp's Ace Hardware specializes in various areas to cater to diverse customer needs. Its key specialties include:

Hardware Store: Offering a vast array of hardware essentials, from fasteners to tools and accessories.
Home Improvement Store: Providing materials and supplies for DIY projects, home maintenance, and repairs.
Paint Store: Stocking a wide selection of paints, stains, and related products to transform spaces.
Tool Store: Carrying power tools, hand tools, and accessories to tackle various projects.

In addition to its extensive product range, Tripp's Ace Hardware offers several services to enhance the shopping experience, such as:

In-store Pick-up: Allowing customers to shop online and collect their purchases at the store.
In-store Shopping: Providing a hands-on shopping experience with knowledgeable staff for assistance.
On-site Services: Offering services like key cutting, screen repair, and custom glass cutting.
Wheelchair-accessible Parking and Entrance: Ensuring accessibility for all customers.
Assembly Service: Assisting with the assembly of purchased furniture and other items.
Repair Services: Repairing various items, from small appliances to power tools.
Service Guarantee: Standing behind their products and services with a satisfaction guarantee.
Quick Visit: Streamlining the shopping process for customers in a hurry.
Payment Options: Accepting checks, credit cards, debit cards, and NFC mobile payments for convenience.

Customer Service Excellence

Tripp's Ace Hardware prides itself on its exceptional customer service, as reflected in numerous glowing reviews. Customers appreciate the staff's willingness to go above and beyond to ensure customer satisfaction. For instance, one customer shared that an employee named John machined a screw by hand to match their specific needs when the store didn't have the exact item in stock. This dedication to customer service sets Tripp's Ace Hardware apart and fosters customer loyalty.

Contact Information

To get in touch with Tripp's Ace Hardware, customers can call 931-388-1272 or visit their website here. For in-store visits, the store is open Monday to Saturday, 7:30 AM to 8 PM, and Sunday, 8 AM to 6 PM.

👍 Reviews of Tripp's Ace Hardware

Tripp's Ace Hardware - Columbia, Tennessee

Sam B.

5/5

Went in to find a screw and they didn’t have exactly what I needed… neither did anyone else. John did his best to find one but couldn’t find a match… he ended up machining a screw by hand until the measurements were the same and the head space was correct… what a guy! This place will get my business whenever possible.

charles W.

4/5

Tripp's Ace Hardware in Columbia,TN is a nice, newly remodeled store with friendly, courteous employees. I did not give them 5 stars, but this is not a reflection on this store, but rather a change I have noticed at Ace stores generally. I got spoiled a long time ago by Tusculum Ace in Nashville. I don't remember ever going there and not finding either exactly what I needed or an acceptable substitute, and that just doesn't seem to be the case anymore. Ace was, to me, a real, old time style hardware store. They seemed to have everything. Maybe I'm just old and lamenting the way things used to be, or maybe competition from Lowes, Home Depot, TSC, and even True Value has changed the way they do business. It's not at all like it used to be.

mike ?. V.

5/5

great for quick needs, they don't have the selection of Home Depot and Lowe's. Although, they have a rather good selection and are extremely helpful

Marsha D.

5/5

Was there today for their fern sale, it was well organized and the staff was fantastic please support your local small business, we need more like these folks

Talinna Y.

5/5

1 the entire staff is so helpful! I absolutely recommend doing your home improvement or hobby shopping needs here!

Thomas H.

5/5

The staff member who sharpens tools & chainsaw chains is awesome!!! I dropped off 3 chains last week for sharpening, got them back the following day & wow! They cut like butter now! At only 10 bucks a piece, I found it to be a great deal too! Thanks for caring about your work, especially in a world where less people seem to.

Sheila Y.

5/5

Went to Ace for a key fab for my truck. They only had only one guy that does them and they were incredibly busy. He took the time to program two fabs for us with excellent customer service. They have earned our business in the future! Staff was very busy but very nice! Thanks for a great job, Ace!

Gail K.

2/5

My husband came in today to purchase a power tool (Wilwaukee Impact Wrench)that was in a locked cabinet. The person who was attempting to help him said he (my husband) would need to get the key from another person working there. When my husband went to get the man with the key, the man never acknowledged him. While we understand he was busy, customer service should been extended with at least a simple “I’ll be with you in a moment “. Not to mention, the original salesman should have taken care of him in the first place. He is purchasing the wrench at another store.

We have always loved our local Ace but the customer service seems lacking a lot lately. It was never this way when it was Columbia Ace Hardware (previous owners). While is beautifully organized, if you can’t get the help you need when coming in to buy something, the store layout doesn’t really matter.