Association Management Solutions - Charlotte, North Carolina

Association Management Solutions: A Reliable Partner for Charlotte Homeowners

Association Management Solutions (AMS) is a dedicated property management company serving homeowners’ associations (HOAs) in the Charlotte, North Carolina area. Located at 4523 Park Rd #104a, Charlotte, NC 28209, AMS offers comprehensive services designed to streamline operations and enhance the quality of life for residents. With a commitment to responsiveness and client satisfaction, AMS has established itself as a trusted resource for HOA boards and management teams.

About Association Management Solutions

AMS specializes in providing a full suite of management services tailored to the unique needs of each HOA. They understand the complexities involved in governing a community and strive to provide efficient, professional, and transparent support. Their focus is on fostering strong communities and ensuring that HOAs operate smoothly and effectively.

Key Services Offered

AMS delivers a diverse range of services, including but not limited to:

• Financial Management: Comprehensive budgeting, accounts payable and receivable, financial reporting, and reserve studies. They prioritize accurate record-keeping and responsible financial stewardship.
• Property Maintenance: Coordinating vendor services for routine maintenance, repairs, and capital improvements. AMS ensures that properties are well-maintained and in good condition.
• Administrative Services: Handling resident communication, managing contracts, enforcing community rules and regulations, and overseeing board meetings.
• Marketing & Communications: Developing and implementing marketing strategies to promote the HOA and engage residents.
• Online Appointment Scheduling: Providing residents with a convenient and user-friendly platform to schedule appointments for various services. Online appointments enhance accessibility and reduce administrative burden.

Location and Contact Information

Association Management Solutions’ Charlotte office is strategically located at 4523 Park Rd #104a, Charlotte, NC 28209. They are easily accessible and readily available to serve the community. Potential clients can reach them directly at 704-940-6100. For more detailed information and to schedule a consultation, please visit their website: amshoa.com.

Client Feedback and Reputation

Association Management Solutions has garnered positive feedback from its clients, evidenced by 91 reviews on Google My Business. While the average opinion is 3.3/5, these reviews highlight key strengths such as responsiveness and helpfulness. For example, one client reported a quick and efficient resolution to a statement request, receiving the document via email within a short timeframe. This demonstrates a commitment to providing timely service and addressing resident needs promptly.

Additional Amenities and Services

AMS further enhances its services through the provision of on-site services and a wheelchair-accessible car park, demonstrating a dedication to inclusivity and accessibility. These features contribute to a positive experience for both residents and staff. The company’s dedication extends beyond standard services, focusing on a holistic approach to HOA management.

Why Choose Association Management Solutions

Association Management Solutions stands out by offering a blend of experienced professionals, comprehensive services, and a commitment to client satisfaction. Their focus on streamlining operations and fostering strong communities makes them a valuable partner for any HOA. The ease of scheduling appointments and the accessibility of their services reflect a dedication to convenience and transparency. They aim to build lasting relationships with their clients, providing the support and expertise needed to ensure the long-term success of the HOA. The readily available phone number facilitates quick communication and problem-solving.

👍 Reviews of Association Management Solutions

MaryEllen K.

5/5

Call AMS today and spoke with Jeanell who I advised that I needed a a copy of my statement. She was very pleasant and helpful. By the time I got off the phone with her my statement had already been emailed to me.

Thank you for your quick response.

Michael

1/5

This is the WORST management company we’ve ever worked with. Rusty, our so-called property manager doesn’t respond and is nonexistent. I’ve sent multiple issues over 8 months and have not received one response nor fix. Find another HOA management company and run as fast as possible from AMS. $45/month for nothing and no service. But god forbid your late 1 day, and you’ll have a late fee on your HOA fee. I WOULD LOVE to be contacted by administration before we get legal counsel. Here is our latest beauty…

Tim J.

1/5

Rasing their rates 3x for 2026
AMS has never attempted to provide better services for our site. Has never attempted to improve the vendors or contracts or insurance rates. AMS has done absolutely nothing that would warrant an increase in rates, let alone a 3x increase. Our concerns are that AMS is increasing its rate 3x. It shouldn't even be as high as it is to begin with.

Erik M.

1/5

1 star is too many. Our sprinklers haven't worked for 1.5 years. Our "community manager" knows about. I have little to no pine straw in front of my townhouse and it's July. It's been over a year since the little amount that gets put out was put out. The front office won't let you talk to Management to complain about their services. They also won't relay messages. Horrible, terrible service would be an overstatement since no service is provided by AMSHOA.

Michelle G.

5/5

Fantastic experience with Kimberly and Jeanell! They were professional, responsive, and incredibly helpful throughout the process. They promptly answered all my questions and provided every detail!

Lee K.

1/5

ZERO STARS FOR ZERO EFFORT. (I could not post without marking at least one star)
Our local AMS Homeowners Association management company in Charlotte, NC is just one step above totally useless. They seem to exist for the sole purpose of taking 30% of our homeowner's dues as their management fees, paying the public utility fees but little else. I have reported numerous HOA covenant violations and they have done NOTHING about it other than reply with a form email and hiding being "due to privacy laws" as an excuse to never report if anything is being done. And, as it turns out, nothing ever is. Here is an example: AN ILLEGAL as written in the covenants chicken coop with rooster that awakens the neighborhood at dawn and crows all day.

Sarah S.

5/5

This is the best HOA group I have worked with. Stephanie DeCamp always responds to work orders and questions and is helpful and friendly in communication. Thank you for being easy to work with!

Simpson P.

5/5

Big thank you to Stephanie DeCamp for her quick response and great communication. This company always goes above and beyond with HOA requests and repairs. We appreciate you!