Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch) - Your Partner in Financial Health

Located in the heart of Redwood City, California, Provident Credit Union's Redwood Shores Community Branch is a premier financial institution that has been serving the community for over 25 years. With a strong commitment to personalized service, great rates, and a community that cares, this branch is the perfect destination for individuals and families seeking a reliable and trustworthy financial partner.

Main Services

• Sign on
• Locations
• Appointment
• Search
• Checking Accounts
• Savings Accounts
• Term Share Certificates
• Investing and Retirement
• Online Banking
• Transfers
• Insurance
• Health Savings
• Mortgages
• Auto Loans
• Equity Loans
• HELOC

Location and Access

The Redwood Shores Community Branch is conveniently located at 210 Redwood Shores Pkwy, Redwood City, CA 94065. The branch is easily accessible by car, with ample parking available in the nearby parking lot. The entrance is wheelchair accessible, making it a welcoming destination for individuals with mobility impairments.

The branch is also easily accessible by public transportation, with nearby bus routes connecting to the city center. For those who prefer to walk, the branch is located in a quiet neighborhood with minimal traffic, making it an ideal destination for those seeking a peaceful banking experience.

Featured Characteristics

* Wheelchair accessible entrance and parking lot
* Convenient location with ample parking
* Personalized service from experienced staff
* Great rates and competitive financial products
* Community-focused approach with a commitment to financial health

Practical Information

* Phone: 6505917845
* Website: providentcu.org
* Business Hours: [Insert business hours]
* ATM Services: Yes, with multiple ATMs available
* Cash Advance: Available with reasonable interest rates
* Drive-thru Service: Yes, with convenient drive-thru lanes

Positive Aspects from Reviews

Provident Credit Union's Redwood Shores Community Branch has received overwhelmingly positive reviews from customers. Some of the key positive aspects mentioned include:

* Personalized service from experienced staff
* Great rates and competitive financial products
* Convenient location with ample parking
* Community-focused approach with a commitment to financial health
* Friendly and welcoming atmosphere

One customer, who has been a member for over 25 years, praised the branch's service, saying: "I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not." This rating is reflective of both the location and the credit union, highlighting the branch's strengths in terms of service and community engagement.

Another customer, who recently switched to the branch, noted: "This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a mini super rewards rate, it's no longer great." This review highlights the importance of ongoing evaluation and improvement in terms of financial products and services.

Overall, the Redwood Shores Community Branch of Provident Credit Union is a premier financial institution that offers personalized service, great rates, and a community-focused approach. With its convenient location, wheelchair accessible facilities, and friendly staff, this branch is an ideal destination for individuals and families seeking a reliable and trustworthy financial partner.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.