Terpstra Automotive - Chittenango, New York

Introduction to Terpstra Automotive

Nestled in the heart of Chittenango, New York, Terpstra Automotive has been serving the local community and passing travelers with distinction for years. Situated at 260 Genesee St, this esteemed auto parts store has built a reputation for excellence, earning a formidable 4.9/5 star rating from 27 Google reviews. Let's delve into the details of this automotive gem, exploring its main services, location, unique features, practical information, and the positive aspects highlighted in customer reviews.

Main Services

• Auto Parts Retail: Terpstra Automotive specializes in the retail of a wide array of auto parts, catering to various makes and models. Whether you're a DIY enthusiast or a professional mechanic, you'll find the parts you need under one roof.
• Auto Parts Wholesale: Apart from retail, Terpstra Automotive also offers wholesale services, providing auto parts to businesses in bulk at competitive prices.
• Auto Repair Accessories: The store stocks an extensive range of tools and accessories necessary for automotive repair and maintenance. From wrenches and sockets to diagnostic equipment, they have it all.
• Custom Orders: Can't find what you're looking for? Terpstra Automotive offers custom order services, sourcing hard-to-find parts and ensuring you get exactly what you need.

Location and Access

Terpstra Automotive is strategically located at 260 Genesee St, Chittenango, NY 13037, United States, placing it in the heart of the village. The store is conveniently situated near several major roads, including NY-5 and NY-31, making it easily accessible from nearby towns such as Syracuse, Cazenovia, and Manlius.

For those commuting by public transport, the store is approximately a 10-minute walk from the Chittenango Bus Stop, served by the Centro Bus system. For drivers, there's ample parking space available on-site, including a wheelchair-accessible car park.

Featured Characteristics

• Wheelchair Accessibility: Terpstra Automotive is committed to providing a shopping experience that's accessible to all. Both the entrance and parking area are wheelchair-accessible, ensuring convenience and ease of navigation for all customers.
• Quick Visit: Despite its vast inventory, Terpstra Automotive has been praised for its well-organized layout and efficient service, making it a great spot for quick parts pick-ups.
• Payment Options: The store accepts a variety of payment methods, including credit and debit cards, as well as NFC mobile payments, providing customers with flexibility and convenience.

Practical Information

• Phone: You can reach Terpstra Automotive at 315-687-9805 for inquiries about products, orders, or services.
• Hours of Operation:
  • Monday - Friday: 7:30 AM - 5:30 PM
  • Saturday: 8:00 AM - 12:00 PM
  • Sunday: Closed
• Website: While Terpstra Automotive does not have an official website, they maintain an active presence on Google My Business, where you can find the latest information, customer reviews, and photos.

Positive Aspects from Reviews

Several positive aspects of Terpstra Automotive have been highlighted in customer reviews:

• Knowledgeable Staff: Many customers have praised the staff for their expertise and helpfulness, stating that they were able to provide accurate advice and find the right parts quickly.
• Prompt Service: Several reviews have commended the store for its efficient service, with some customers mentioning that they were able to get back on the road quickly after a repair.
• Competitive Pricing: Customers have often noted that the prices at Terpstra Automotive are reasonable and competitive, making it an affordable choice for auto parts.
• Community Involvement: Some customers have appreciated the store's involvement in the local community, mentioning that they enjoy supporting a local business.

In conclusion, Terpstra Automotive offers a comprehensive range of auto parts and services, backed by a dedicated team of professionals. With its convenient location, wheelchair accessibility, and commitment to customer satisfaction, it's no surprise that this Chittenango institution has earned such glowing reviews.

👍 Reviews of Terpstra Automotive

Rufus M.

5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Chris T.

5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Mike S.

5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Sarah T.

5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Paul G.

3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

George S.

5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Cody Q.

5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Sean M.

5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.