Advance Auto Parts - Williston, Florida

Kori F.

Go to auto zone or O Riley if you're in williston. I've been an advanced customer for years and the service and headache I've went through to get this refund is ridiculous. I had a loaner tool for a few months and took it back something I've done in the past with no issue the computer automatically wants to put the money on a gift card the store manager told me that's my only option when in the past the money was put back into my account. After speaking to customer service I'm told I have to go through a almost two month process to wait for a check in the mail if I didn't want the gift card. Then the rep proceeds to confirm what I already knew that the manager could've did an overridde and put the money back, but because the purchase wasn't from his store he chose to handle it this way.

Nate S.

Mr. Glenn the store manager at the Williston location, corrected an employees short comings and made things right! I'm very impressed!

I've always loved ADVANCED AUTO PARTS and this being even more so why I do. When an issue arrives no matter who's at fault they reach out to help fix the problem. (Not add to the issues, throw fuel on the fire)

I love that!! Being it is EXACTLY what we do here @ EMS, find solutions for our customers problems!

MR GLENN MY DEEPEST THANK YOU FOR REACHING OUT TO ME PERSONALLY AND APOLOGIZING!

We look forward to during business together in the future! God bless

Chris L.

Went in today and purchased wiper blades for my Ford F-150. The young lady behind the counter insisted that she put them on for me. This is the first time in my life that I've not done this myself. She made a lasting impression on me and you are very lucky to have this nice lady as an employee...

Crystal H.

Amazing experience with the store manager, Glenn. He was very informative and helped us save some money as well as helped us set up our small business with a commercial account rep. It was the best experience we have ever had at the store. Thank you Glenn

Dianne K.

I went in to buy wiper blades for my jeep. The man inside the store was so nice and even though the blades were hard to remove and put the new ones on
he did not give up. I am so glad I went there to have them done GREAT JOB Greajob Tha k you so much

Mbm S.

My wife went up while I was at work with my two year old and asked an employee bill to check the battery on her car, he was extremely rude and snappy and told her no to get another employee to do it when all the others were busy and he wasn’t doing anything

Lois

Purchased two items from this store Saturday morning, 3/25/23. One item did not work so I returned back at the store that afternoon. The customer service I received was as though I was bothering the employee taking my return. This employee does not belong in the business. This establishment no longer has my business; being treated like a third class citizen is not in the cards. I took my business to Auto Zone and O’Reilys across the street. What a pleasure dealing with their employees.

Randy L. G.

I went in to get oil and an oil filter. They went the extra mile to check my battery and do some other things which was awesome but twice now I have went into this advance Auto and then given the wrong oil filter both times I had to leave my car with no oil and find a way to advance Auto to get the right oil filter. This is very frustrating but computer system types in are making model and both times I've been given the wrong filter. Come on guys

After draining the oil I went to the nearest store to my house in Gainesville. A 2 mile walk. They put the vin number and still gave me the wrong filter. So I went back with my old dirty filter in hand to ensure I get the right product. I'm not writing this to b&tch. I just hope me Sharing this can give your corporate office some insight. The system does not work. Make model and year got me the wrong filter. The exact vin for my vehicle got me the wrong filter.