Apple Augusta - Augusta, Georgia

Apple Augusta

Located at 3450 Wrightsboro Rd, Augusta, GA 30909, United States, this Apple store offers a wide range of products and services for customers in the area.

Specialties

• Electronics store
• Computer repair service
• Mobile phone repair shop

The store has received 800 reviews on Google My Business, with an average rating of 3.8/5.

The store offers various services, including delivery, in-store pick-up, in-store shopping, on-site services, same-day delivery, wheelchair-accessible car park, wheelchair-accessible entrance, repair services, Wi-Fi, and quick visit.

About the store

The store is equipped with the latest technology and products, including iPhones, Macs, iPads, Apple Watches, and AirPods.

Services

• Electronics sales
• Computer and laptop repair
• Mobile phone repair and customization
• Apple watch and fitness services
• Apple TV and home media services

The store also offers various accessories and accessories for Apple products.

Address and contact

The store is located at 3450 Wrightsboro Rd, Augusta, GA 30909, United States and can be reached at Phone: 7067311800 or through the website https://www.apple.com/retail/augusta/cid=aos-us-seo-maps.

👍 Reviews of Apple Augusta

Wet S.

3/5

Interior design of the store is sleek, and the staff are friendly. However, the method of getting assistance or service is far behind any other store, despite the store being on the smaller end. The experience of getting serviced in the Apple Store is similar to an appointment at a doctor’s office. Both of my visits here were essentially the same in its format: First you are scheduled or told a time to come by, then you arrive, next you wait even longer just to talk to someone to check in, then you get seated or stand somewhere else to wait even longer, afterwards you talk to another person to double check what you needed, wait even longer after that, then hope the third person you talk to is able to complete your request, or you repeat a previous step until you get to the end. While the inventory for Apple products may be more expansive than other retailers, it is far more inconvenient to shop here than stores like Walmart or Best Buy.

Mark R.

5/5

Had a problem with my iPhone which is under warranty. Made an appointment with the Genius Bar online and went on in. Eric was super helpful and was able to rectify the problem with my phone quickly and easily. Their staff was helpful and even with it being a busy Friday night I was served promptly and courteously.

Karen L.

5/5

My husband and I were in yesterday to get him his very first iPhone and Apple Watch so he can monitor his Afib. The staff was beyond excellent!!
Everyone of them was extremely helpful. We went back today and Morgan, who was the first to help us yesterday, greeted us and helped us complete my husbands setup. She is such an asset to the Apple Store. Thank you again Morgan and all the rest of the Augusta GA staff!!
Karen and Jimmy Branch

jerry R.

1/5

I was told that my phone could not be fixed I needed a battery for my phone and the back of my iPhone is cracked they told me that the battery could not be replaced because if they removed the back it would shatter. That they would need to replace my phone and I would have to pay 500 dollars. I took my phone to Krack'd Phone & Gadget Repair and they replaced the battery did not cost much at all I will go back next pay day and replace the glass. All Apple was trying to do was squeeze more money out of me. They didn’t even have to mess with the back of my phone. Smdh I wouldn’t recommend this place to anyone if I could give a half a star I would absolutely horrible and to think I was willing to pay the 89 dollars to replace my battery.

Christian K.

1/5

Unprofessional and uneducated. Made false claims on MacBook and then refused to put it back together. The woman with the short brown hair was rude and made it an easy decision to return the computer and never buy an Apple product again.

N H.

5/5

I was greeted as soon I walked in the door. I had an appointment and the store was busy, but I didn't have to wait too long for assistance (~15 minutes). The salesman was courteous and was able to resolve my issue quickly. He walked me through the steps of setting up my phone and transferring data. He also gave me helpful tips.

Chaudhari D.

1/5

I recently visited the Apple Store to resolve an issue with my AirPods Pro under warranty, and unfortunately, it was a frustrating experience. The employee named Roan took an excessive amount of time and didn't offer the help I needed. Despite explaining the issue multiple times, it felt like my concerns were dismissed, and the whole process seemed inefficient. I left without a resolution and am very disappointed with the service. Apple is usually known for its customer support, but this experience was a major letdown.

Gen H.

5/5

Great store with attentive associates! I really want to highlight our experience with Josh though: he was super friendly, knowledgeable about all the products we wanted and very helpful. Overall, a wonderful experience thanks to him.