Citizens Bank & Trust - Albertville, Alabama

Citizens Bank & Trust is a reputable financial institution located at 324 N Broad St, Albertville, AL 35950, United States. They can be contacted through their phone number, +1 256-878-8983, or by visiting their website at citizensbanktrust.com. Specializing in banking and loan services, this institution also offers a range of additional services including a drive-through, wheelchair-accessible parking, and entrance.

With 33 reviews on Google My Business, Citizens Bank & Trust has an impressive average rating of 4.3 out of 5. Reviewers consistently praise the bank's customer service, staff, and ability to resolve issues efficiently. One reviewer noted, "I ABSOLUTELY LOVE THIS BANK AND EVERYONE THAT WORKS THERE : ) Great people, great customer service 💯" and another shared their positive experience, stating "When I say Citizens is the best bank I'M SERIOUS They have been so helpful, understanding and kind to me. My account was a whole mess accidentally, and Fatima straightened everything out quickly and efficiently. All of you are wonderful. Thank you so much🙏".

👍 Reviews of Citizens Bank & Trust

John G.

2/5

EVERYTHING that can go wrong will, after 6 emails and 4 phone calls you may finally get someone who can help. Nothing is simple or easy when it comes to dealing with CB&T

Shea P.

5/5

I ABSOLUTELY LOVE THIS BANK AND EVERYONE THAT WORKS THERE!!! : )

Joseph M.

5/5

Great people, great customer service 💯

Jessica R.

5/5

When I say Citizens is the best bank I'M SERIOUS!! They have been so helpful, understanding and kind to me. My account was a whole mess accidentally, and Fatima straightened everything out quickly and efficiently. All of you are wonderful. Thank you so much🙏

Corey H.

5/5

Leetha and all the tellers at Albertville are the friendliest and most helpful. I love shopping local. Including banking.

Katherine D.

5/5

I’ve been with Citizens for a couple of years. I left a local bank to come to them, they are always so friendly and willing to help. My wallet was stolen at work and the person was swiping every card in my wallet. So I had to call and shut down my whole account opening a new one. They done it immediately and was so sincere about what had happened. The app is great as well. But since the new update it keeps throwing an error where I can’t use it. But other than that hands down one of the best banks ever.

James S.

5/5

I've been using this bank for 7 years and they have provided me with nothing but great service. Their staff is friendly and always helpful. I love how they remember me even though I don't go in often. Could not recommend this place more.!

Nick

4/5

Only complaint is that they don’t post their holiday hours on the website. I don’t go by every day, and I live about 15 mins away, so trying to figure out their holiday hours without wasting the gas is difficult.