Computer Exchange - Martinez, Georgia

Introduction to Computer Exchange

Computer Exchange is a multifaceted technology solutions provider situated in Martinez, Georgia. Established to cater to a wide range of computer needs, the company offers a comprehensive suite of services encompassing computer sales, repair, networking, and business solutions. It distinguishes itself through a commitment to personalized service and a veteran-owned and women-owned business model, fostering a customer-centric approach. The company actively participates in the local community and prides itself on delivering efficient and reliable support to its clientele.

Location and Contact Information

Computer Exchange’s physical address is located at 3835 Washington Rd B, Martinez, GA 30907, United States. For immediate assistance, prospective clients can contact them directly via Phone: 7066511900. A detailed overview of their services, product offerings, and company information can be accessed through their website: Website: computerexchange.com. This website serves as a central hub for all inquiries and transactions.

Specialties and Services Offered

Computer Exchange specializes in a diverse array of computer-related services. Their core offerings include:

• Computer Store: They provide a selection of new and used computers, catering to various budgets and needs.
• Business Networking Company: They assist businesses in establishing and maintaining robust network infrastructure.
• Computer Hardware Company: They source and sell computer components, ensuring compatibility and performance.
• Computer Networking Service: They design, implement, and manage network solutions for homes and businesses.
• Computer Repair Service: Offering on-site and in-store repair services for a wide range of computer issues.
• Used Computer Store: Providing affordable options for budget-conscious consumers.
• Assembly Service: They expertly assemble new computer systems, ensuring optimal configuration.
• Repair Services: Beyond standard repairs, they handle complex hardware and software issues.

Points of Interest and Customer Experience

Computer Exchange has cultivated a reputation for excellent customer service. The company identifies itself as both veteran-owned and women-owned, reflecting a dedication to community and a commitment to providing a supportive environment. They offer convenient options such as Delivery, In-store pick-up, In-store shopping, and On-site services. Furthermore, they prioritize customer convenience with Same-day delivery and accessible facilities, including a Wheelchair-accessible car park and Wheelchair-accessible entrance. The company also embraces modern payment methods, accepting Credit cards, Debit cards, and NFC mobile payments. The company's commitment to inclusivity is further demonstrated by its LGBTQ+ friendly policies. Quick visit options are also available, streamlining the customer experience.

Customer Feedback and Reputation

Computer Exchange enjoys a strong positive reputation, as evidenced by its 198 reviews on Google My Business. The average opinion: 4.6/5, showcasing consistent customer satisfaction. Many clients highlight the company’s great service, great price, and great timing. Specific instances of positive feedback include scenarios where the company effectively transferred data from old computers to new ones and provided rapid backups. Notably, one client recounted a situation where another store failed to replace a battery, while Computer Exchange successfully addressed the issue and completed the repair. These experiences underscore the company’s reliability and technical expertise. Essentially, Computer Exchange consistently delivers solutions that meet customer expectations, solidifying its position as a trusted technology partner.

Conclusion

Computer Exchange stands as a dependable resource for all computer-related needs. Its comprehensive services, coupled with a dedication to customer satisfaction and community involvement, make it a valued asset to the Martinez area. Whether an individual requires a new computer, a network upgrade, or expert repair services, Computer Exchange provides a professional and efficient solution. The company’s commitment to accessibility and modern payment options further enhances the customer experience. For those seeking a reliable and responsive technology provider, Computer Exchange is a highly recommended choice.

👍 Reviews of Computer Exchange

Clara W.

5/5

Great service, great price, and great timing. They transferred my info from my old computer to my new computer, and backed it up very quickly. I highly recommend them.
Recently took a work computer there and they replaced the battery and backed everything. The box store told us they couldn't replace the battery, and talked someone into buying a new computer. That store has an instore computer repair service. They didn't transfer all the info.
I took it to Computer Exchange and they took care of everything.

Andy M.

5/5

Super chill and knowledgeable staff.

I had a gaming PC put together here and I couldn't be happier. They not only put together my build and installed my choice of operating system but they also installed all relevant software to keep my PC running safe and smooth.

I would definitely come back for any computer needs.

Patrick O.

5/5

Took my daughter's computer here for a diagnostic after her power supply burned out. They diagnosed, called to check with me prior to repairs or additional costs, then fixed it and had it ready earlier than their quoted timeframe.

Great experience, wonderful staff, reasonable pricing. Recommend to anyone with computer issues.

Side note: They also will recycle your broken computer parts for free.

Sean C.

5/5

Very good experience with Computer Exchange!! First time customer, came in with my son and his PC to upgrade his graphics card before Christmas and was treated with the up most welcome we could have!

Jenson, thanks young man for the prompt response, help and service! Computer Exchange, kudos for giving him the opportunity to work in the shop while still in highschool to learn from you guys in his journey! I'm in sales myself, and the customer service he and the whole team today provided is certainly what ever retail, repair shop needs not only for the business but the customer as well!!

My son and I Left with more than we intended before coming in, SAME day!! Will certainly be a customer moving forward, and don't mind at all referring you guys to folks in computer needs! Thanks again for the help, and wishing you guys a great Merry Christmas and New Year!!

Thanks,

Holly K.

5/5

We had a great experience with Computer Exchange! They diagnosed the problem quickly and had the PC repaired the next day. Very impressed and highly recommend!

Phil O.

5/5

New in town so I stopped by a locally owned computer store and found what I needed. I purchased several UPS's and was pleased with the attention. I will return.

Kat

5/5

We took our laptop in to repair a problem. Everyone was helpful, friendly, knowledgeable, and competent. I highly recommend this business.

Kalios

5/5

I recently had a AM5 motherboard fail that I had purchased from NewEgg . I called the Computer Exchange to purchase a new motherboard and case. The staff are knowledgeable and have exactly what I needed for my build. I went home and finished the build and case swap. The rig works flawlessly and so far I've no problems. Pricing is a little high on some products but within reason.

Other things I noticed:
- They also offer computer repair and return on products is currently a 15 percent restock fee.
- They carry Intel, AMD, and Invidia GPUs.

** Gigabyte B650 Eagle AX**
- If anyone happens to get a B650 motherboard WiFi capable. The majority of the time it will not connect to WiFi out of the box (this is my second B650). Recommend hardwire connection and updating the drivers for WiFi. WiFi button should then appear. ** If you happen to purchase the one listed above, you can download Gigabyte Control Center it will detect and update the drivers for you. **