Retail Nexus

DHL Express Gateway (no shipping services available) - Los Angeles, California

❓ FAQ πŸ‘ Reviews πŸ“Œ Map ℹ️ Information ⏰ Hours

Address: 5791 W Imperial Hwy, Los Angeles, CA 90045, United States.
Phone: 8002255345.
Website: dhl-usa.com
Specialties: Shipping and mailing service, Courier service, Logistics service.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 155 reviews on Google My Business.
Average opinion: 3.8/5.

πŸ“Œ Location of DHL Express Gateway (no shipping services available)

DHL Express Gateway (no shipping services available) 5791 W Imperial Hwy, Los Angeles, CA 90045, United States
☎️8002255345

DHL Express Gateway: A Comprehensive Evaluation

DHL Express Gateway, situated at 5791 W Imperial Hwy, Los Angeles, CA 90045, United States, is a prominent logistics and shipping services provider. It is part of the global logistics company, DHL, known for its express parcel delivery and international courier services. This comprehensive article delves into the main services, location, unique features, and practical information about this DHL Express Gateway, while also highlighting positive aspects from customer reviews.

Main Services

  • Express Shipping Services: DHL Express Gateway specializes in time-sensitive, international shipping. They offer express services, ensuring packages are delivered quickly and reliably to destinations worldwide.
  • Logistics Services: The facility provides advanced logistics solutions, including warehousing, inventory management, and supply chain optimization. This helps businesses streamline their operations and improve efficiency.
  • Customs Clearance: DHL Express Gateway assists with customs clearance procedures, ensuring smooth and timely delivery of international shipments by handling documentation and compliance issues.
  • Packaging and Labelling: The gateway offers packaging materials and professional labelling services to enhance the protection and identifiability of shipments.

Location and Access

The DHL Express Gateway is located in the South Gate neighborhood of Los Angeles, off the I-710 freeway. The facility is easily accessible, with ample parking space for customer convenience. The address details are as follows:

Featured Characteristics

  • 24/7 Pickup and Drop-off: DHL Express Gateway offers round-the-clock pickup and drop-off services, ensuring customers can utilize the facility at their convenience.
  • Wheelchair Accessibility: The building is designed to be wheelchair-accessible, with a dedicated parking spot and an accessible entrance, making it inclusive for all customers.
  • On-site Representatives: DHL Express Gateway has on-site representatives who can provide personalized assistance and answer customer queries, ensuring a smooth and efficient process.

Practical Information

DHL Express Gateway is open for business from Monday to Friday, with specific operating hours that may vary. It is recommended to contact the facility directly for the most accurate and up-to-date information. The gateway also provides a range of packaging materials and supplies for sale, allowing customers to prepare their shipments conveniently on-site.

Positive Aspects from Customer Reviews

DHL Express Gateway has garnered an impressive average rating of 3.8/5 on Google My Business, with 155 reviews. Customers have highlighted several positive aspects about the facility:

  • Up-to-date and Clean Facilities: Many customers commend the cleanliness and modern appearance of the gateway, indicating that it is well-maintained and up-to-date.
  • Pleasant Atmosphere and Friendly Staff: Positive customer experiences are driven by the friendly and helpful staff at DHL Express Gateway. Their professionalism and willingness to assist contribute to a pleasant atmosphere for customers.
  • Wide Range of Services: Customers appreciate the variety of services available at the gateway, including packaging materials, labelling, and customs clearance assistance, which cater to different shipping needs.

In conclusion, DHL Express Gateway at 5791 W Imperial Hwy offers a comprehensive range of logistics and shipping services, ensuring efficient and reliable delivery worldwide. With its convenient location, wheelchair accessibility, and commitment to customer satisfaction, DHL Express Gateway stands out as a reliable choice for individuals and businesses alike. Positive customer reviews further cement the facility's reputation as a trusted provider of logistics and shipping services in the Los Angeles area.

πŸ‘ Reviews of DHL Express Gateway (no shipping services available)

DHL Express Gateway (no shipping services available) - Los Angeles, California
willywill 4.
1/5

Garbage service, this is the fourth time that DHL has damage or loss. One of my packages, very disappointing.
package, has been at gateway for over a week. Just sitting there. My business is losing money.I need my supplies.
-5🌟.

DHL Express Gateway (no shipping services available) - Los Angeles, California
Jordan V.
1/5

Shipped my package that came from Hong Kong back to Hong Kong and then had to ship it back to the US. Before that DHL shipped a PlayStation that they broke. DHL truly is the worst company for shipping packages of all time.

DHL Express Gateway (no shipping services available) - Los Angeles, California
Joe M.
5/5

The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!

DHL Express Gateway (no shipping services available) - Los Angeles, California
Norio
1/5

I have also posted on Service Point Santa Ana, but please find the important luggage that was supposed to have arrived at Santa Ana from the LA Gateway but suddenly disappeared in a mysterious way!!!!!!! There must be only a limited number of employees who have had the opportunity to touch the luggage, Who did what and why is this situation happening? What yourγ€€need to do is to find the luggage

DHL Express Gateway (no shipping services available) - Los Angeles, California
Rebecca V.
5/5

I had a very good experience. I was a bit nervous after reading so many one-star reviews, but so far so good. Eloy was very professional & helpful. If you're not used to shipping internationally, you might wait to seal up your package until you are there - there needs to be a copy of the invoice with the shipping label, and they can take care of that.

Some other reviewers commented on having to wait awhile and on difficulty parking. The parking area is large, but was also almost full. (It's a giant facility.) Still, I had no trouble finding spaces. And the customer service area does have just one employee. But I went on a Thursday at 11:30 and was the only customer there. I had to get a temperature check at the employee entrance first, and then I was able to take care of my package.

I can't comment yet on how the shipping will go; I just dropped off my package today.

DHL Express Gateway (no shipping services available) - Los Angeles, California
Karin H.
1/5

I have 10 packages stuck at customs in LA Gateway (and 4 in Franklin Park, IL.) The two oldest were shipped on 30st June from Germany.
I have no food or prohibited items in the parcels. The invoice for the items is enclosed and I don't understand why the shipment is not cleared through customs and sent on to the recipient! Is there any customer service I can contact, please?

DHL Express Gateway (no shipping services available) - Los Angeles, California
SanyaOdare
5/5

Contrary to what I read from someone who had visited previously, I realised that the place is open to personal shipping abroad and finding parking space wasn't difficult at all.

There was no long queue but it a very very very long time before i was attended to. I guess the processing is so daunting. However, I believe it can be improved on and become a lot faster.

Overall, it was a pleasant experience.

DHL Express Gateway (no shipping services available) - Los Angeles, California
Paul O.
5/5

Outstanding team!!! I update my old 5 star review since even more outstanding experience happened last week. I was in a very big rush to send documents to Europe (Romania) and Eloy went the extra mile to take extra care of the package and guaranteed it will leave on immediate flight (even called me for forgetting my things in the DHL office when I left). He told me to monitor for possible earlier delivery than estimated, and surprisingly the package arrived very fast, two days earlier. That was of huge help for me since there were some legal documents expected right away.
I have no words to thank Eloy and the DHL team for the outstandingly professional, fast, easy (they took care of everything, typing address, envelope), friendly service. Thank you all !!!

DHL Express Gateway (no shipping services available) - Los Angeles, California
Rudi L.
1/5

This is the worst gas station I've ever been to. This is the worst complete service. I went to the shawarma, in the shawarma, there aren't even any. It's impossible to wash, the water is cold, the staff is the worst. I don't recommend it to anyone.

DHL Express Gateway (no shipping services available) - Los Angeles, California
Joe M.
5/5

The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!

DHL Express Gateway (no shipping services available) - Los Angeles, California
willywill 4.
1/5

Garbage service, this is the fourth time that DHL has damage or loss. One of my packages, very disappointing.
package, has been at gateway for over a week. Just sitting there. My business is losing money.I need my supplies.
-5🌟.

DHL Express Gateway (no shipping services available) - Los Angeles, California
Jordan V.
1/5

Shipped my package that came from Hong Kong back to Hong Kong and then had to ship it back to the US. Before that DHL shipped a PlayStation that they broke. DHL truly is the worst company for shipping packages of all time.

DHL Express Gateway (no shipping services available) - Los Angeles, California
Norio
1/5

I have also posted on Service Point Santa Ana, but please find the important luggage that was supposed to have arrived at Santa Ana from the LA Gateway but suddenly disappeared in a mysterious way!!!!!!! There must be only a limited number of employees who have had the opportunity to touch the luggage, Who did what and why is this situation happening? What yourγ€€need to do is to find the luggage

Go up