Down To Earth Trailers - Baxley, Georgia

Down To Earth Trailers - A Comprehensive Guide

Down To Earth Trailers, located at 1605 E Parker St, Baxley, GA 31513, is a reputable company that specializes in manufacturing and dealing trailers. With a phone number of 23673007 and a website at downtoearthtrailers.com, they have made it convenient for customers to reach out and explore their offerings.

Down To Earth Trailers has been in operation for several years, and during this time, they have built a strong reputation in the industry. They are known for their high-quality products, exceptional customer service, and competitive pricing, which have contributed to their success.

Specialties

• Manufacturer of trailers
• Dealer of trailers

Other Points of Interest

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Reviews and Opinions

Down To Earth Trailers has received 88 reviews on Google My Business, with an average rating of 3.8 out of 5 stars. This suggests that while the company has its share of satisfied customers, there is room for improvement in certain areas to meet the expectations of all clients.

Customers appreciate the quality of the trailers and the professionalism of the staff. However, some have expressed concerns about the delivery times and the availability of certain models. Overall, the feedback reflects a mixed experience, with some customers being highly satisfied while others have encountered issues that could be addressed to provide a more consistent experience.

In conclusion, Down To Earth Trailers is a company with a solid foundation in the manufacturing and dealing of trailers. With their convenient location, accessible facilities, and a track record of satisfied customers, they are a worthwhile option for those in the market for a trailer. However, potential customers should be aware of the mixed reviews and consider weighing the pros and cons before making a decision.

👍 Reviews of Down To Earth Trailers

Marquis W.

1/5

I am an Army vet who just brought property and relocated to Appling Co. Me and my elderly father totally love it here! Well, my utility trailer that I use to transport our stuff from Savannah, left blinker was out. I noticed a wire had broken on the plug assembly. I went into the store and told the guy what was going on. He sent his service guy out, he was very nice and knowledgeable. He saw the problem and said I just need to splice another plug on it. He got a OLD plug from his shop, cut it off, cut my plug off, spliced the wires and clamped them! 10 minutes top! Service guy talked me through process! I went to pay for the work and the guy at the counter charged me $52! He even said the part was only $5! Even the service guy was surprised! Counter guy was nice and everything, he but doesn’t care about the customer! Down 2 Earth needs to bring their prices Down to the working/retired Man! I will never darken their doorstep again and will tell everyone to avoid them!

Harley H.

3/5

I own a 7x14 dump trailer and it’s okay for light duty hauls. Some parts aren’t painted so rust quickly. Trailer frame bent first time using it with 4 yards of soil. I wouldn’t consider it for commercial use, more for residential light duty. I have owned it now for 9 months and bought brand new. If you plan to use it for a landscape company then you might want something a little beefier to handle the daily tasks.

Ned L.

1/5

I bought a 24' tilt trailer with 2 -7000lbs axles around the first of the year. I bought it to haul 2 scissor lifts they weigh 3500lbs each. I don't use this trailer very much but within 6 months had to rewire the hydraulic pump due to poor quality wiring job. While we were doing that, we notice the tongue had a number of stress cracks. (See attached pictures.) I called 2 times to talk to the warranty manager and never got a call back. The workman ship of this trailer is very poor.

LeRoy C.

5/5

I purchased a 14 foot dump trailer from Derek Jones at Down 2 Earth trailers in Baxley, they sell directly to the public and Derek will take care of you Made cleaning up after Helene a much easier job . Thanks

Chris W.

1/5

These are great trailers , it's just impossible to get a hold of someone to get a quote , Eric I think his name is.
is not answering the phone ever. So good luck

JAMIE S.

1/5

Wheel bearing failed while driving, and the wheel fell apart on the highway due to over tensioned hub. Outside of warranty period, but lightly used trailer with less than 500 miles and never pulled over 60 mph and never overloaded. Down to Earth says "hands are tied"... Nope...doing the right thing is not limited to 1 year. It's sad when organizations hide behind policy to avoid a few hundred dollars of payout.

Cameron D.

5/5

The best customer service I have ever received. They drove 80 miles one way on a Friday night to solve an issue I was having with a trailer. Everybody was extremely nice and took the issue very serious. I couldn’t have asked for better service. I will be recommending them to everyone for trailers from here on out.

Peter L.

1/5

All I can say is run. If I could put a 0 for there review I would. The quality and craftsmanship of the trailer is a 0 brand new trailer paint peeling and rust coming through the paint only had the trailer for 3 months. They took trailer back to factory and the spray painted over the rust and you can see spots all over the trailer. When you call the company you have to call them non stop to get any answers. They say they can do nothing else. Horrible company and product