Dublin Trophy House - Dublin, California

About Dublin Trophy House

Dublin Trophy House, located at 7038 Village Pkwy, Dublin, CA 94568, United States, is a distinguished shop specializing in trophies and engraving services. The contact phone number is 925-828-5220, and you can find more information on their website: dublintrophys.com. For those who prefer a more hands-off shopping experience, the store offers in-store pick-up, ensuring convenience for their customers.

Key Features and Accessibility

The shop stands out with its commitment to accessibility, featuring a wheelchair-accessible car park and an entrance that is also accessible to wheelchairs. This makes Dublin Trophy House an inclusive place for everyone, regardless of mobility. Furthermore, they accept various forms of payment, including credit cards, which is a significant convenience for customers.

Customer Service and Experience

The experiences shared by customers highlight the exceptional service offered by Dublin Trophy House. For instance, Jeff, the owner, demonstrated remarkable dedication by fulfilling a last-minute Christmas order, even extending his closing time to ensure the gifts were ready. This level of commitment and willingness to go above and beyond has earned the store a favorable average opinion rating of 3.9/5 on Google My Business, based on 11 reviews. Customers appreciate the personalized service and the ability to bring in their own items for engraving, though they note the inventory displayed in the store is minimal, suggesting a more tailored approach is advisable.

Additional Points of Interest

In addition to its core services, Dublin Trophy House provides peace of mind with its convenient options for last-minute shopping. The wheelchair-accessible features and the promise of quality service make it a go-to destination for those seeking unique and personalized trophies or engraved items.

Recommendation for Potential Customers

If you're in the Dublin area or planning a visit, consider stopping by Dublin Trophy House or reaching out through their website, dublintrophys.com. With a focus on customer service and a wide range of engraving options, they can help you find the perfect keepsake. Whether you're looking for a last-minute gift or simply want to commemorate a special occasion, their dedication to meeting your needs ensures a satisfying experience. Don't hesitate to contact them directly to discuss your requirements or place an order, and take advantage of their convenient services like in-store pick-up. Dublin Trophy House is more than just a trophy shop; it's a testament to the value of personalized service and quality craftsmanship.

👍 Reviews of Dublin Trophy House

Bonnie S.

5/5

Jeff the owner came through for me on a last minute Christmas order, and stayed past his closing time the day before heading out to his vacation so he could engrave my gifts for me. Because I was in a rush, I didn’t bother looking over fonts or designs, I just brought in my goods to have him engrave and told him what works I wanted. His store doesn’t have much inventory displayed so I think bringing in your own is the way to go. Very efficient and friendly service and I’m satisfied with my gifts!

Heather C.

5/5

I had 2 plaques and 7 medals made for our School basketball team. They came out beautifully and were a big hit!
It was my first time doing this for our school team so I didn’t know what to write or do. Jeff helped me every step of the way and made it super easy.
I highly recommend his shop!

Megan S.

1/5

Went in on Monday and asked if it was possible to pickup anything on Friday. Was told it was not an issue and gave in stock options. Just picked up my Medals, horribly scratched and with the wrong color ribbon. I was told they sold out durring the week? Is that not worth a phone call to the customer? Then he said he was doing me a favor by taking a rush order. This was the first location I called and since they said no problem, I didn't even bother checking elsewhere. His remedy was to refund and take back the medals, except how am I going to get a new option in 24 hours? In addition to the scratches and wrong color, the engraving is not done in 3 lines like he described. It was done in 2 lines and looks very odd. I would never return and hope others look elsewhere too.

Mike W.

5/5

The several times I have used DTH for my needs I feel like I have been doing biz with them for years. I give them a month for a job and its done within that timeframe. Extremely helpful when I wanted to find awards within my budget for my event.

Sara S.

5/5

Jeff does a fantastic job and is always willing to give suggestions. He is very honest. Great partner to work with.

Bonnie M.

5/5

I order my music trophies here for my students. The Dublin trophy house is awesome and helpful. My students love their trophies!

Steph S.

5/5

Such great friendly service. Helped me out when I was in a serious pinch.

Bibek S.

1/5

Misleading business name.