El Pollo Loco - Diamond Bar, California

Address: 1220 S Diamond Bar Blvd Suite B, Diamond Bar, CA 91765, United States.
Phone: 9098602127.
Website: restaurants.elpolloloco.com
Specialties: Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant.
Other points of interest: Kerbside pickup, Delivery, Drive-through, On-site services, Takeaway, Dine-in, Lunch, Dinner, Solo dining, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Comfort food, Healthy options, Quick bite, Small plates, Vegetarian options, Lunch, Dinner, Catering, Counter service, Dessert, Seating, Toilets, Wi-Fi, Wi-Fi, Casual, Family friendly, Groups, Tourists, University students, Accepts reservations, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, High chairs, Kids' menu, Free of charge street parking, Free parking lot, Parking, Dogs allowed outside.
Opinions: This company has 606 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of El Pollo Loco

☎️9098602127

⏰ Open Hours of El Pollo Loco

Monday: 10 am–9 pm
Tuesday: 10 am–9 pm
Wednesday: 10 am–9 pm
Thursday: 10 am–9 pm
Friday: 10 am–9 pm
Saturday: 10 am–9 pm
Sunday: 11 am–9 pm

El Pollo Loco, located at Address: 1220 S Diamond Bar Blvd Suite B, Diamond Bar, CA 91765, United States, is a renowned Mexican restaurant that specializes in chicken dishes. The restaurant offers a variety of services such as kerbside pickup, delivery, drive-through, on-site services, takeaway, and dine-in. El Pollo Loco is a perfect spot for lunch and dinner, catering to solo diners, families, groups, tourists, and university students.

The restaurant has a rating of 4.4/5 based on 606 reviews on Google My Business, indicating high levels of customer satisfaction. Patrons have praised the restaurant for its excellent service, with staff members such as Edward and Melissa receiving special mention for their professionalism and attention to detail. The manager, Eddie, has also been commended for his exceptional leadership and commitment to providing top-notch service.

El Pollo Loco is known for its quick bite, comfort food, and healthy options, making it an ideal choice for those looking for a satisfying meal without compromising on their health. The restaurant offers vegetarian options and a kids' menu, making it a great option for families and groups. Additionally, the restaurant has wheelchair-accessible facilities, free parking, and is dog-friendly, making it a convenient and inclusive dining destination.

The restaurant's specialties include Mexican cuisine, chicken dishes, and fast food. Some of the most popular items on the menu include burritos, tacos, and bowls, all of which are cooked to perfection. The restaurant also offers counter service, desserts, and Wi-Fi, making it a great spot for a quick bite or a leisurely meal.

👍 Reviews of El Pollo Loco

PMK

5/5

Service is always great here! We usually go at night and Edward is always so nice and starts a conversation. Always get our order right and give the correct amount of salsa! Food is cooked perfectly! Definitely our fav El pollo loco!

lou T.

5/5

This is a great Pollo Loco, very clean, the service was extremely fast, the assistant Melissa was professional, through and the manager Eddie was also top on his game. Great job, I will be stopping by often on way home from work.

Linda L.

1/5

Worst in the chain I've found yet. Franchisee "cheats" on size of chickens...comes out overcooked and dry-as-bone
nasty ( see pics of tiny wishbone and wing.)
Wing was skin over bone...so they threw on another. I guess they thought two un- eatable wings was better than one un-eatable wing. Da!
Salty to the max...didn't really even taste like Polo Loco's recipe.
Mac and cheese was watered down soup.
Very disappointing!
No Jalipanios! Asian peppers instead.
On my top 10 Worst restaurant list.

Angel M.

5/5

The first thing you notice when you walk in is the atmosphere and the friendly smiles and welcomes you receive from the staff.Every time I visit this El Pollo Loco, I am impressed by the quality and freshness of the food. The chicken is always juicy and flavorful, and the sides are delicious, especially the creamy mashed potatoes. The portions are generous, and the prices are very reasonable for the amount of food you get.

The staff at El Pollo Loco is always friendly and efficient, they provided excellent customer service. Whether you dine in or take your food to go, you can expect a consistently great experience. I highly recommend this specific El Pollo Loco to anyone. It's definitely one of my favorite go-to places. Great job too everyone 🙂

STEVEN B.

4/5

Their tacos are great. I usually get of them, and so are cheacken breast pieces. I also love Spanish rice.

They have curbside right now which makes things easy and safe.

A L.

5/5

Super friendly staff and a cozy atmosphere. The chicken was crispy and juicy. Salsas are definitely worth a try! Food was served straight to our table within 5-10 minutes after ordering. The staff was so helpful in picking out deals and coupons. I highly recommend this place. The prices are low, and just a great establishment overall.

Vanessa C.

5/5

I went for lunch I order 3pcs meal…love their food the chicken was really juicy… also the customer service was really nice and helpful… there new manager was very friendly and polite I would highly recommend this pollo loco store

Metzli G.

5/5

Best of the best. Chicken is the juiciest in the evening, so I recommend you visit during that time to get the best chicken. Chicken nachos with the breast instead of the shredded are top tier. Best El Pollo Loco in SoCal. Staff is always friendly, and the place is always clean.