El Verano Auto Repair - Sonoma, California

Introduction to El Verano Auto Repair

El Verano Auto Repair is a reputable auto repair shop located at 850 Grove St suite c, Sonoma, CA 95476, United States. Established with a commitment to providing high-quality services, this company has earned a 4.7/5 average rating from their satisfied customers. With a focus on customer satisfaction, they offer a wide range of services including wheel-chair accessible facilities, oil changes, and skilled mechanics, making them a reliable choice for anyone in need of auto repair services.

Specialties and Services Offered

The shop specializes in various auto repair services, including mechanic work, oil changes, and toilet facilities for customers. Wheelchair accessibility is a key feature, ensuring that all customers can access their services with ease. They also offer appointments, making it convenient for customers to schedule their visits.

Payment Options and Other Points of Interest

El Verano Auto Repair accepts credit cards, debit cards, and NFC mobile payments, making it easy for customers to pay for their services. The shop also boasts wheelchair-accessible parking, a wheelchair-accessible entrance, and a wheelchair-accessible toilet, providing a comfortable experience for all customers.

Customer Reviews and Feedback

With 44 reviews on Google My Business, El Verano Auto Repair has proven to be a reliable and trustworthy option for auto repairs. Customers have praised their friendly, fast, and skilled service, with some even going the extra mile to express their gratitude for the personal touch they received. One customer, for example, found a dead mouse stuck in their A/C fan and brought it to the shop. The skilled mechanics at El Verano Auto Repair removed the pest without charging the customer, leaving them with a lasting impression of the shop's commitment to customer satisfaction.

Conclusion

👍 Reviews of El Verano Auto Repair

Matthew P. W.

5/5

The fan for the A/C and heater made a loud noise, so I found a diagnostic video on YouTube - something must be stuck in the fan. I removed the glovebox myself, and deep in the fan I could see the face of a dead mouse! I drove to El Verano Auto Repair, and with the skill of a surgeon, they removed the pest! No charge! So friendly, fast, and skilled - I will be back!

Antonio G.

1/5

We had a nail in our tire on the side tread and found ourself filling up the tire with air every three days. The tire pressure light would go off when we would refill the tire with air and then go on after 3 days or so. We took it in to Mario’s shop for a flat repair and we were told that the tire needed to be replaced. We scheduled a replacement date and left the car, as instructed, with him a couple of days later for a few hours for the tire to be changed. We came back for our car and everything seemed fine but after a day or so we noticed the tire pressure light go back on. We asked Mario if he knew what was going on and he said to bring it back in so that he can take a look at it. We went back a few days later when he could fit us in and left the car with him for a couple of hours, he later called to inform us that the tire pressure sensor was broken. Mario said he can replace it and it would turn the tire pressure light off. So we went with that and brought our car back once the new sensor was delivered. When he was done with replacing the sensor he charged us 200$. On the way home the tire pressure light came back on. We called Mario again and let him know, he scheduled us to bring our car in a few days later for a couple of hours, so we did. They called saying the car was ready for pick up and that they could not turn off the tire pressure light because they did not have the proper scanner and to come back in two weeks or so. We waited two weeks and went back and reminded Mario who we were and what we were there for. He scheduled us for the next day and had us drop off the car and leave it there for a couple of hours. We were called by the mechanic at the shop and told that the car has two more tire pressure sensors out and if we wanted to move forward. After being charged 200$ for one sensor replacement on an issue that was non existent until changing our tire at Mario’s shop we decided that we did not want to move forward. We paid the 200$ and spent a lot of time back and forth from the shop and were guaranteed that the light would turn off. Well the light is still on.

Valerie L.

5/5

We got a flat tire on our way to the airport and Julio saved our day! He drove to our car which was pulled over on the side of the road and made sure the car made it safely to the shop. He was incredibly efficient and you could tell he took pride in his work. From the time we called the shop to the time we were back on the road was no more than 20 minutes.

Sarah R.

5/5

My go to spot! Mario and Julio are the best. Super sweet, fair, honest and just plain great to work with.

Roselle T.

5/5

I highly recommend El Verano Auto Repair. Quick and honest service. Went in for a full set of tires, breaks and an oil change. I head from two other shops that I needed breaks, Mario assured me that my breaks still have life in them. The tires he recommended are spot on and handle well. In and out in just a couple of hours.

Maria

5/5

Julio saved our day. My friend group got a flat tire on our way to the airport. He picked up our panicked call and helped us out immediately. He was so so friendly and we wouldn’t have made our flights without him. Thank you Julio!

Matthew T.

4/5

Sold my girlfriend and I a great car for a great price. Just wish they let us know the jack arm, wrench, security wheel lock adapter etc. were missing from the trunk, if we would have had a flat tire there's no way I could have pulled the tire off and we would have been stuck. Other than that they sold us a great car, solid mechanically.

Scott S.

5/5

1st time trying these guys out... VERY HAPPY! My 2002 Nissan Pathfinder needed starter replaced. I'm grateful they were not only available (next day after calling) but they were reasonably priced and F A S T!