Flying J Travel Center - Hope Hull, Alabama

Be'Be' Boling (Be'Be')

Pretty location! Plenty car/truck parking and reserved (get yours online, pay with your points). Denny's and Cinnabon. Washers, dryers and showers. Nice trucks in the South! Thanks Spiderman! "Be a Beacon of light so others can find their way. Safe and happy travels!"

Alton Knight

Good evening I was in there I don’t really remember her name but I think it’s Marie but she was a short, dark skinned female. I was having trouble outside and she came outside to help me. She was really sweet and very caring and the store was wonderful. It was beautiful. It was clean. Her customer service skills was excellent, out of every place I’ve ever been. I’ll give this place 100. Keep up the good work we need more people and places like this

Carlisle Riley

The service inside was very good. The staff members were courteous and pleasant. The issue that I have is the gas pumps. The gas was pumping so slow, that I stood waiting over 5 minutes for it to only cross $7. I cut it off to go to the Love's across the overpass to gas up and get back on the road quickly. Let's get the pumps fixed to flow better.

Christopher Grimshaw

Worhtless customer service. I waited over 35 minutes for a shower to be cleaned. I had 2 people ahead of me. The porter finally arrived and did nothing for the first 15 minutes. I politely asked for a refund and was given it. Pilot Flying J you have to do better‼️ We can't wait hours to take a shower.

drhardrock94

I regularly stopped here in the past on a weekly basis. I came through today, and while individuals in here are typically nice, this lady felt it necessary to be rude to my face and tell me to go around all the way to the other isle to come back down 2 feet From where I was standing to get a pack of trail mix. The lady told me she was “ Stocking shelves” and purposely block The from that point forward. I reported her to the manager, but the whole store seemed lackluster in performance.

I will gladly stop at the Love’s Truck stop Across the interstate from now on.

Demond Presley

8/29/21 The ladies are really sweet and nice. I didn’t have not one problem. Stores looks really good. Plenty of hot food to choose from. Fresh coffee. I even had a great waiter in Denny’s (Jessica ). She was attentive even with having a few other tables and running the register. She’s the G.O.A.T. This store didn’t miss a beat. They were speaking to literally every customer that walked in and offered help. I didn’t see anyone looking down on their phones. This is how a travel center should be. Oh the shower, I’ve never seen a shower as clean as theirs. I didn’t find any hair or nail clippings, the toilet was super clean. The soap was filled. The water was ?. I really like this store. Great job everyone at this location. Keep up the great work!

M. Haggenmaker

Half the pumps wouldn't work outside, the staff inside were too busy standing behind the counter, not paying attention to the customer trying to explain the issue of the pump not working properly. This used to be a very nice travel stop but after today my travelling party of 3 cars that fill up everytime, and a total of 6 patrons that frequent Flying J on road trips will be taking our money and patronage to the Speedway across the street or the Loves truck stop. At least their credit card readers at the pump work. Do better Flying J. You have 12 gas pumps, with 5 working as far as card readers going and lord I hope no one needs a receipt because they must not have any paper. It's time to update and get a better staff, or just shut down. ?‍♀️

Terrence Willis

I stopped by this location on 10/04/2024 to use the Transflo and it was doing some kind of update so I couldn't use it. I would like to thank the lady that works at the Flying J for taking the time out to take care of the problem. She was so patient and kind and I really appreciate it. I was in a hurry to make a delivery and I wasn't trying to stick around. She asked me if I could just give it a second and I was like no I have to get going. I step away for a second and when I come back she was still at the Transflo machine and had actually took care of the issue and I got to scan my paperwork. I really appreciate someone like her. She just didn't walk off and say screw this machine. Because I did stop her when she was on her way to take care of something. Now that's a really, really nice Flying J employee. Thanks.