Gabriel Clothing Company - Mena, AR

Address: 601 US-71 N, P, Mena, AR 71953.
Phone: 92162582.
Website: shopgabriel.com.
Specialties: Clothing store.
Other points of interest: Identifies as women-owned, Small business, In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, Credit cards.
Opinions: This company has 71 reviews on Google My Business.
Average opinion: 3.6/5.

Location of Gabriel Clothing Company

92162582

Gabriel Clothing Company is a women-owned small business, located at Address: 601 US-71 N, P, Mena, AR 71953. This clothing store can be contacted at Phone: 92162582. You can also visit their website at Website: shopgabriel.com.

When it comes to their specialties, Gabriel Clothing Company focuses on providing a wide range of clothing options. This store offers in-store shopping, onsite services, delivery, and even same-day delivery. They have a wheelchair accessible entrance and parking lot, making it easy for everyone to visit. Additionally, a quick visit is recommended for those who are in a hurry, as they accept credit cards, debit cards, and other forms of payment.

According to Google My Business, Gabriel Clothing Company has received 71 reviews with an average rating of 3.6/5. This suggests that the store provides a good shopping experience, with some room for improvement.

What sets Gabriel Clothing Company apart from other clothing stores is their commitment to providing high-quality clothing options, exceptional customer service, and a convenient shopping experience. Their same-day delivery service is especially useful for those who need clothing items urgently, while their wheelchair accessible entrance and parking lot make it easy for everyone to visit.

If you're looking for a new clothing store to explore, Gabriel Clothing Company is definitely worth considering. With their wide range of clothing options, onsite services, and convenient delivery options, they make it easy to find and purchase the clothing items you need. Plus, their commitment to providing a positive shopping experience makes them a great choice for anyone looking for a new clothing store to try.

Reviews of Gabriel Clothing Company

Madison Dempsey

3/5

Ordered 2 hoodies. One came correct one was done incorrectly, it was missing a letter. Hoodies were okay, they’re Gildan heavy blend. Out of the package it seemed a little thin. Anyway, It has been over a week. They said they would handle the incorrect hoodie, w/ their expenses. I asked how we planned on going about this, do I send it back? Are you making a new one? Finally after 4 emails they said “ Hello, we will send overa label” (copied&pasted from my email) & I asked “Okay. Thanks. When will it be sent? I really need the hoodie to be before Christmas.” That was On nov 25. It’s now dec 2 & this is still unresolved. This is getting ridiculous & annoying. I asked for a refund. Not sure how that will go, I’m sure they’ll either say no or no response.

UPDATE: it had been a communication fault on their end. They sent a new hoodie, everything was correct, & I sent the incorrect one back. If they get their customer service tweaked to where it flows a bit smoother I think the reviews would be a bit better along w/ customer satisfaction. Not the best shopping experience but definitely glad the error was corrected in the long run! Would probably order again!

Brenna Laxton

3/5

The ladies are very friendly and the store has amazing things.. Their prices aren't horrible, but a little higher than I can afford sometimes. Great folks and environment though.

Nicole Dyer

1/5

This company is very poor with customer services. Faire representatives and I both have been trying to contact this company. Shipping dates changed a few times with my order. I own a boutique and I would never treat my customers like this. I preordered items that my customers ordered from me. At least this company can do is respond back regarding my order. Very frustrating and disrespectful

Caitlin Snowberger

1/5

I ordered the Confetti White Lace Maxi on 12/23. I ordered a Small. Loved it but I couldn't zip it past about mid back. I shipped it back with a prepaid UPS shipping label back to me. I followed up a month later and was told they had emailed me a invoice on 1/14. I do not have this email. They resent the invoice which I went ahead and paid even though I was annoyed at having to pay something else to get the dress back to me. A day or so later I received confirmation it was being sent USPS. I followed up with customer service to find out why they did not use my UPS label and to clarify what the $10 invoice charge had been for (should have done so beforehand..my mistake) and I was told that they ship USPS so they can keep track of the shipping. When I question why they didn't copy the tracking information off the label I provided they said they did not receive the label in my package to them, which I know was in there. They asked for a copy of the label so I sent back a picture of the prepaid label receipt. I haven't heard back from them again. I did receive the dress back today in what is supposed to be a medium but I swear it is the exact same dress as it fits the exact same way and will not zip completely. It even has a loose string like the small did. Since contacting customer service was fruitless with shipping I am just leaving this review to maybe help someone else to think twice and save their money before ordering.

Hannah Althouse

5/5

I was nervous about customer service after reading some previous reviews, but my personal experience was good! I ordered 3 items, but one came flawed. I was just going to request a refund via PayPal, but was reached out to personally and was able to get a proper replacement for it (it was a personalized item). I was pleasantly surprised and so thankful!

Sue Greco

4/5

LOVE their clothes but the customer service is awful. I bought a dress and wore it once, and while I was out, I noticed the threading coming out of the smocking. I've emailed CS with videos and photos and then they stopped responding.

EDIT - i just checked my mail and they sent me a new dress. just was unaware because CS stopped responding.

Tori

1/5

I ordered 2 different things from this store. Nothing was true to size, almost 2 sizes too small it felt. I wear a medium and both things I've ordered were almost like an extra small. Their return policy is ridiculous. Def won't waste money here again.

ambryana canter

1/5

if i could rate this company 0 stars, i would. not only did my package never arrive but i’ve made multiple attempts at contacting them through customer service and have not received a response besides that i need to contact the carrier. which i did, and the carrier report confirmed the package was lost. they have made NO attempt to give me my money back. i wish i would have read the rest of these reviews before purchasing because it seems everyone has the exact same issue with this company and their blatant scams.