Goodwill - Viera - Rockledge, Florida

Carla K.

Huge Goodwill Store with a lot of organized inventory. The prices are high. But it didn't seem to put anybody off. The place was packed and people were buying. The bathroom was clean.
Between the prices and the checkout line, we left without buying anything.

Rebekah M.

I have been to probably 50+ thrift stores in several different cities, some with high prices due to rarity, brand etc. some smelling not very pleasant, some extremely dirty. And this has been the only one I ever felt like I wasted my time in.
It was just overall dissapointing due to a plethora of disadvantages for shoppers and an over abundance of items that were not worth being on the floor wether it be their overall price/irrelevance/untested/no fitting rooms/inability to be used or even just broken.
It’s in a nice location and there was a bathroom but that is about all they had going for them.

Rob L.

A huge thank you to Cindy and the staff at the Viera Goodwill for going above and beyond! My daughter realized at night that the charger cable for her new headphones was missing—it was a proprietary cable, so replacing it would have been tough. She last remembered having it mid-afternoon when we arrived at Goodwill, so I rushed back to the store (about a half hour drive), arriving just before closing.

I searched the parking lot and inside the store with no luck. Cindy and the team were incredibly helpful. A staff member took down my information and had me sketch the connector for reference. As the store was about to close, I mentioned it to Cindy at the checkout counter as I was preparing to give up, and she went out of her way to look for it and even check through the trash in the back. Amazingly, she found the cable!

I cannot thank Cindy and the team enough for their kindness, persistence, and willingness to go the extra mile. Their excellent customer service turned what could have been a frustrating experience into a positive one. Thank you so much!

Madison M.

If you are looking for a goodwill with goodwill prices or a person in need of affordable items, this is not the location for you. These are TJMaxx and Target prices for used items which are barely marked down. I walked out with a small piece of fabric and a belt for $16 to give you an idea. If that’s what you’re looking for that’s great, but it’s really hard to shop second hand when places that are supposed to be accessible aren’t making their items affordable. (Even when they have an overflow of inventory) I gave an extra star because the place was clean and organized. But yeah, not a thrift store.

Jenna N.

Has a very large selection of everything you can think of. It's pretty well organized and things are easy to find except for the shoes. The size of the actual shoe differs from the advertised sticker they have on it and then they're not even in the right section of either size. I don't recommend getting to attached to a shoe on sight until you figure out the actual size. It was really inconvenient.
The prices are a little too high for being a thrift shop. I understand the cause but to over price an item that's clearly terrible quality and in bad shape is ridiculous. That's not on every item but most.
There's no dressing room therefore what you purchase is a gamble on if it fits or not and if it doesn't, you only have 3 days to bring back and EXCHANGE. Getting your money back is not an option. Once more, buying something else that may not fit will being you back AGAIN for a mere exchange. I find it discouraging each time I think about going in there.

Kelly R.

With 90% of the store being just clothing they have no fitting rooms. Return policy is 3 days to exchange no returns allowed.

Are you serious?

Katie D.

I wish ALL Goodwills would be shut down! The fact that they removed all dressing rooms and then only allow a THREE day exchange (NOT REFUND) is absurd to me. God forbid you’re a single parent with a job and can’t get there within 72 hours of purchase to EXCHANGE the destroyed item they sold you… I went to grab some things for my kids (right before our vacation) all to get home and find this completely stained up romper that they sold to me for $6 when the brand new thing would’ve been $10 from Target. So glad they give convicted felons jobs but they’re crooks so that’s not surprising!

Monica K.

They got rid of their dressing rooms. On to of that, they only accept exchanges (no returns), and it has to be exchanged within 3 days of purchase. Crazy policy.