Hayes Cadillac - Alto, Georgia

Address: 3656 State Rte 365, Alto, GA 30510.
Phone: 069014968.
Website: hayescadillac.com
Specialties: Cadillac dealer, Buick dealer, GMC dealer, Tire shop.
Other points of interest: Delivery, In-store shopping, Wheelchair accessible entrance, Wheelchair accessible parking lot, Car rental, Oil change, Repair services.
Opinions: This company has 155 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Hayes Cadillac

Hayes Cadillac 3656 State Rte 365, Alto, GA 30510

⏰ Open Hours of Hayes Cadillac

  • Monday: 8 AM–7 PM
  • Tuesday: 8 AM–7 PM
  • Wednesday: 8 AM–7 PM
  • Thursday: 8 AM–7 PM
  • Friday: 8 AM–7 PM
  • Saturday: 8 AM–6 PM
  • Sunday: Closed

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Hayes Cadillac: A Comprehensive Overview

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Hayes Cadillac stands as a reputable automotive dealership located in Alto, Georgia, offering a comprehensive selection of Cadillac, Buick, and GMC vehicles. Situated at 3656 State Rte 365, the dealership provides a convenient and accessible location for customers seeking premium vehicles and exceptional service. With a dedicated team and a commitment to customer satisfaction, Hayes Cadillac has established itself as a trusted name in the automotive industry. The dealership’s phone number is 069014968, and their website, hayescadillac.com, offers a wealth of information about their inventory, services, and special offers.

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Specialties and Services

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Hayes Cadillac specializes in serving as a premier Cadillac dealer, providing a wide range of new and pre-owned Cadillacs. Furthermore, they operate as a respected Buick dealer and a GMC dealer, catering to diverse automotive needs. Recognizing the importance of vehicle maintenance, the dealership also boasts a fully-equipped Tire shop, offering a variety of tire brands and expert installation services. Beyond vehicle sales, Hayes Cadillac provides a comprehensive suite of services, including:

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  • Delivery: Seamless vehicle delivery to the customer's location.
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  • In-store shopping: A comfortable and inviting environment for browsing and exploring vehicles.
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  • Wheelchair accessible entrance: Ensuring accessibility for all customers.
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  • Wheelchair accessible parking lot: Providing convenient parking options for individuals with mobility challenges.
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  • Car rental: Offering rental vehicles for customers who need temporary transportation.
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  • Oil change: Quick and efficient oil change services to maintain vehicle health.
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  • Repair services: Skilled technicians providing a full range of repair services to keep vehicles running smoothly.
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Location and Accessibility

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Hayes Cadillac’s location at 3656 State Rte 365, Alto, GA 30510 provides easy access for customers in the surrounding areas. The dealership is strategically situated to serve a broad customer base. The facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity. This thoughtful design ensures that all visitors can comfortably navigate the premises. The dealership’s commitment to customer convenience extends beyond physical accessibility, with readily available delivery options and a user-friendly website offering detailed information.

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Customer Feedback and Reputation

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Hayes Cadillac has garnered positive feedback from its customers, as evidenced by the 155 reviews on Google My Business. The average opinion is 4.4/5, reflecting a high level of customer satisfaction. While specific details of each review are not replicated here, the overall sentiment consistently highlights the dealership’s dedication to customer service and vehicle quality. Notably, feedback frequently praises the technicians’ expertise and willingness to resolve issues effectively. Several reviews specifically mention instances where problems, such as a Tire Pressure Monitoring system issue, were diligently addressed and successfully rectified – demonstrating a commitment to ensuring customer satisfaction even when unexpected challenges arise. The dealership’s responsiveness and problem-solving abilities appear to be key factors in driving positive customer experiences. The emphasis on providing solutions, rather than simply acknowledging problems, contributes significantly to the dealership’s strong reputation.
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The consistent positive feedback suggests a culture of prioritizing customer needs and delivering on promises.

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Website and Online Resources

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Hayes Cadillac’s website, hayescadillac.com, serves as a valuable resource for potential and existing customers. The site provides detailed information about the current vehicle inventory, including specifications, pricing, and photos. Customers can easily browse vehicles by make, model, and features. Furthermore, the website features a convenient service scheduling tool, allowing customers to easily book appointments for maintenance or repairs. The website also offers access to financing information and special offers, streamlining the purchasing process. The website's design is intuitive and user-friendly, ensuring a seamless online experience.
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The website also incorporates a UTM_source=GMB_listing&UTM_medium=organic parameter, suggesting a strategy for tracking the effectiveness of Google My Business listings in driving website traffic.

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"summary": "Hayes Cadillac is a well-regarded dealership in Alto, GA, specializing in Cadillac, Buick, and GMC vehicles, offering a range of services and prioritizing customer satisfaction with a 4.4/5 average review rating.",
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👍 Reviews of Hayes Cadillac

Hayes Cadillac - Alto, Georgia
Lorrie L.
1/5

This is the worst experience ever. The things they did to my sons truck was unbelievable. They neglected to put parts back on. Paint was damaged. They said the truck appeared to have been damaged and repaired. FALSE. Has never been any involved in any accidents. The service writer made false assumptions. Didn't plan on even cleaning up the mess they made inside or out. Then unknowingly, I was charged another two hundred dollars for using a credit card. THEY ARE HORRIBLE.

Hayes Cadillac - Alto, Georgia
Patrick R.
5/5

Had a Tire Pressure Monitoring system issue. They were determined to get it fixed. And they did!

Hayes Cadillac - Alto, Georgia
Tom J.
1/5

We came here to use the charging station and they had it blocked off. WTH.

Hayes Cadillac - Alto, Georgia
#1 H.
4/5

Got some of those tires with helium or nitrous. They don't go any faster and I ain't picked em up so they could just be lighter for the guys in the shop. Either way they hooked me up at the shop round back. Great fellows. Can't find that gas nowhere and you came through.

Hayes Cadillac - Alto, Georgia
junkman V.
3/5

Not upfront with all prices and things they fix always end up more broken.

Hayes Cadillac - Alto, Georgia
Nathaniel D.
5/5

AWSOME!!! Destin was amazing!!!
He was very patient and he and the whole staff worked hard to put us in our new car!!

Hayes Cadillac - Alto, Georgia
Penny B. P.
5/5

I love getting my car serviced here, the check-in area is huge and there is a waiting area with free internet, restrooms, and charging cables for your phone. They explain everything fully, you can get alerts that your vehicle is ready by text.

I travel a lot for work and they are able to schedule me for service as quickly as possible when I am in town.

Hayes Cadillac - Alto, Georgia
Not ?. A.
1/5

They will rip you off on a trade in for one. Then if you do walk in with cash it seems like they just want you to leave because they will not work a good deal for you. If you come here bring cash or have financing already figured out. Don't tell them this info for any reason. Just work the deal based on pricing that you want to pay. Do not fill out the credit app they will run it 6 times in ten minutes then guess what, your credit score will drop keeping you from being able to go anywhere else to buy a car and possibly lose your current approved financing. Walk in knowing what car you want and then fight to drop the price while never discussing monthly payments. Just tell them the payment is not a concern your only concern is how much you want to pay for their vehicle they need to sell. Do not have a trade in because they will try to trick you into getting it so cheaply you might as well turn around and walk out the door. Then once you have gotten a price you are happy with including GAP coverage, that is when you tell them you have financing in line already and pay for your new vehicle. Do not listen to they can do better or any of their scripted phrases. Good luck!!!

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