Jewelry by Brandon - Zephyrhills, Florida

Marcia

My husband buys aquamarine jewelry for me, it’s my birthstone and I love the color aqua. He buys from Kay Jewelers. I had this bracelet inspected 6 months ago at Kay’s. A week ago I noticed the stone was a little loose so we took it to Kay’s in Wesley Chapel. We were told that they would send it for repair, it would take 2 weeks and it would cost $99. We thought that was an excessive amount to tighten the prongs so we went to Jewelry by Brandon since we had another piece repaired before and knew he is an independent jeweler. He fixed it immediately, we were only in the store a few minutes. The cost was almost negligible. I highly recommend Jewelry by Brandon for all your jewelry needs.

Susan P.

I took my engagement ring to Brandon to have it re-sized. All went well and the ring was ready quickly. Within 6 weeks, one of the side diamonds fell out. My husband and I took it back to Brandon. The sales associate took my ring to Brandon to look at and she returned less than a minute later, saying it could not be repaired as it was a ‘closed set’. Brandon did not come out of the jeweler’s cubicle to discuss. It would have been nice to know beforehand that a ‘closed set’ should not be stretched lest the diamonds might fall out. Brandon does not stand by his work. I recommend this store to no one.

Update: 09Jun2023: Brandon has fixed my ring, resized it again for me, and it is as beautiful as ever. Thank you Brandon for working with us to fix my ring.

Brandon A.

Do yourself a favor and don’t sell your gold here. They’re a rip off go across the street. Let’s say you have 10 g of gold. They will not pay for 10 g. They will try to tell you we only pay pennyweight. So 10÷1.5 as an example you will only get paid for 6.6 g on the low end. Went across the street and practically doubled my money at the pawn shop. Not to mention, my gold had diamonds and sapphires when this place is a custom jewelry shop where they not only can fix jewelry. They also can make it.

Janell R.

Do not take your Jewlery here for repairs. Very dishonest, he takes gold from other parts of the piece of jewelry to avoid adding any gold from his pockets but still charges $65 or more for these repairs. My tennis bracelet that has been in my family for over 30 years is completely botched because he removed gold from multiple places. When I took it back in to talk to Brandon himself he didn’t even speak to me the receptionist took it back to show him and he “fixed” it without ever admitting what he did. I can’t even wear the bracelet now because it’s so fragile and in worse condition than when I bought it in.

Breanna S.

I came in to have a stone on a ring tightened and the woman who helped me was so sweet, and the gentleman behind the window fixed it in like 30 seconds. These guys are amazing and we will definitely be returning in the future ❤️

Jennifer S.

Had such a GREAT experience today at Jewelry by Brandon! Took in a ring for repair and ended up with a gorgeous upgrade! Brandon explained the repairs and sizing in detail and he and Tucker showed us a few that were similar to the old one bc we weren't sure if we wanted to repair or just replace the ring, my husband and I were very impressed by the hospitality and pricing so we traded in the old and upgraded to a beautiful new one! Sized and ready for pickup that afternoon, truly service with a smile and nice to do business where they appreciate it! Tucker was the best, these guys made it so easy on us today! We are extremely happy we choose to do business with them and will definitely be back!! Thank you 😊

John B.

I visited to purchase an upgrade from a small diamond to a larger sapphire.
I brought several heirloom rings and diamonds to pay for the upgrade. without disclosing specifics, I got a much larger sapphire than i was expecting. 1.04 carats!
could not be more pleased with the transaction. I'll post photos when the work is completed.
I have attached pictures. WOW! Such a beautiful ring & I am NOT a hand model!

Joe O.

They are my go to jewlery store. Always welcoming and friendly atmosphere.
Prices are reasonable and there on sight repair team are excellent!