Loard's ice cream dublin CA - Dublin, California

Lord's Ice Cream, located at 8951 San Ramon Rd Suite B, Dublin, CA 94568, United States, is a popular ice cream shop that offers a delightful variety of flavors and services. With a phone number of 925-829-1670, this establishment is easily accessible for those seeking to indulge in their favorite frozen treats.

The shop specializes in ice cream, making it a perfect destination for anyone with a sweet tooth. Some of the other points of interest at Lord's Ice Cream include no-contact delivery, delivery, in-store pick-up, in-store shopping, takeaway, dine-in, same-day delivery, and a wheelchair-accessible car park and entrance. The casual and friendly atmosphere is ideal for groups and those looking for a quick visit.

In addition to diverse offerings, Lord's Ice Cream offers flexibility in payment methods, accepting credit cards for added convenience. Reviewers have shared their opinions on Google My Business, with the company having a total of 27 reviews. The average opinion rating for this ice cream shop is 2.6 out of 5.

👍 Reviews of Loard's ice cream dublin CA

Company A.

1/5

Just skip the Dublin store all together! This store gives the entire brand a bad name! Their prices are not posted. They don't know how to make what's on their menu! Out of basic ice cream shop ingredients. It's not worth the turn into the parking lot! If it's a franchise, Loard's needs to take it back!

Holiday P.

5/5

I went to this Loard's because I love their ice cream, though I have passed them up before because they were a combination Mountain Mike's and Loard's. Staff was super friendly, they came out from the back within 10 seconds of me stepping in the door. Service was great, ice cream was great. I got a single scoop of mocha almond fudge on a waffle cone. Parking was fine, though it was near the end of the day. No issues!

Dan

1/5

Absoulty awful! This ice cream shop quality has fallen off a cliff! Used to be the best in town, bought a tub of black raspberry marble to go with my pizza. Ice cream was icy and crunchy, not smooth and creamy. Either freezer burnt and like 2 years old, or... half melted and was refroze. Both are awful business practices in high end San Ramon, corporate needs to get involved and make some management changes. Pretty sure same folks own the mountain Mike's attached and that was also the worst pizza experience of my life. Used to be the best, now its trash. Just like this ice cream.

MissKimmi

1/5

Terrible service. Waited for 15 minutes and boy at register (on the mountain Mike's Pizza side) saw me, looked at me and then never came over. No "I'll be right with you" "Welcome in!". Nothing. Just disappeared into the back several times. Never coming back. Word of advice: If you're going hire your under age family members for cheap labor, train them on how to retain customers by using basic customer service skills. The reviews on yelp speak for themselves as well. They’ve been scamming and delivering bad customer service for years. I wish Loard’s corporate would put a stop to them because they are ruining the brand.

Michael C.

1/5

$1.25 convenience fee? Really? Just for a scoop of ice cream and didn’t provide any reason of why there is a convenience fee. No service and place seems empty and impatient.

Tim K.

2/5

I didn't find this ice cream to be exceptional in any way. The staff was very helpful, but I won't be coming here again. The flavor didn't seem to be there, and $6 for a single scoop, yeah no.
Loard's Ice Cream is a 'miss' for me.

Sneha B.

5/5

Very friendly staff and very creamy, delicious ice cream! It is not overly sweet so you can enjoy loads of ice cream!! 😃😃

Ajey B.

1/5

Ice cream is ok, maybe 2 stars. Cashier overcharged us (she charged us for 2 single scoops instead of the double scoops we actually got). When we explained what happened she made up multiple nonsensical excuses (claimed waffle cones cost extra when everyone in our party had cups). Finally she got on the phone with the owner since she didn't know how to use the credit card machine to do a refund...was unsuccessful and then said they would refund us later...we'll see if it happens...