My Story - Augusta, GA

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 2516, 3450 Wrightsboro Rd ste 365, Augusta, GA 30909.
Phone: 067330108.
Website: mystorybtq.com
Specialties: Women's clothing store.
Other points of interest: Identifies as women-owned, Small business, In-store pickup, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Women's clothing, LGBTQ+ friendly, Transgender safespace, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 114 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of My Story

My Story 2516, 3450 Wrightsboro Rd ste 365, Augusta, GA 30909

☎️067330108

⏰ Open Hours of My Story

Monday: 10 AM–8 PM
Tuesday: 10 AM–8 PM
Wednesday: 10 AM–8 PM
Thursday: 10 AM–8 PM
Friday: 10 AM–8 PM
Saturday: 10 AM–8 PM
Sunday: 12–6 PM

My Story

My Story is a women's clothing store, located at 2516, 3450 Wrightsboro Rd ste 365, Augusta, GA 30909. The store can be contacted via phone at 067330108 or through their website mystorybtq.com.

The store has received 114 reviews on Google My Business and has an average rating of 3.9/5.

Specialties

Women's clothing store

Other Points of Interest

Women-owned
Small business
In-store pickup
Delivery
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Women's clothing
LGBTQ+ friendly
Transgender safe space
Quick visit
Credit cards
Debit cards
NFC mobile payments

👍 Reviews of My Story

Jessica Y.

1/5

I've been planning to walk in this store for months to check things out. I walked in just after 7pm to take a quick look. The whole 10 minutes I was in the store one of the staff members chased me around the store moving each hanger that I had touched. It almost just seemed passive aggressive and a bit excessive. I didn't feel like I was disturbing the order of things. Even though I saw some items I was interested in, It was hard for me to feel at ease much less wanting to try something on. I felt unwelcomed and even like I was an inconvenience. I will probably won't be back judging how I felt. It's a shame that customer service isn't what it use to be.

Maddie G.

2/5

Love the clothes, but customer service is TERRIBLE! They pay you no attention, I asked for a fitting room and a girl replied “umm yeah hold on.” They always have an attitude when I go in. When I checked out with 3 items, the cashier held up a sweater and said “this is final sale” which is perfectly fine. Until I come back in to exchange a skirt that I bought with that sweater and she said “that was final sale.” But she literally held up the sweater only and said this is final sale. She should’ve said EVERYTHING BUT the sweater was final sale because that’s what she told me when I went back to exchange the skirt. I just feel so very unwelcome when I shop there. I want to keep shopping for longer and spend more money but their attitudes make me feel very rushed. It’s very obvious that these reviews don’t help their customer service because I see other people leaving reviews about it too. But I’m just so upset because I paid well over $100 for my things and just wanted to EXCHANGE one thing.

Abby

1/5

The clothes are cute, but way too expensive for the quality. Most of the pieces are outsourced from China or elsewhere. I like the style and organization that you don't get from stores like TJ maxx. The customer service, however is where they drop the ball big time. Most of the girls are snobby and rude, you feel like you're inconveniencing them by shopping there.

Kynlee D.

1/5

Terrible customer service!!!! Teens with attitudes, rude adults, and zero help at all! A sensor was found in a dressing room I was in and a worker picked it up. She waited for us to get to the checkout and basically accused us of trying to steal even though she took the clothes we were not buying after we were done. She had an attitude the whole time we were checking out and made us wait while she searched the store for the item missing a sensor. They write the number of items you go in the dressing room with on a little board outside of the room. Seeing we came out with the same amount we went in with. She found the item and laughed. I didn’t think anything about it was funny because it was a complete waste of time and didn’t even offer an apology after the way we had been treated. This use to be my favorite place to shop but I don’t know that I will be back after this.

SaCorya C.

1/5

Bad customer service! I approached the young lady name Kylie with black hair asking her about yoga pants. She act as if I was bothering her. I miss the other two young ladies that used to work at this location. They were always helpful and on it. I thought it was me but according to the other reviews everyone has the same experience.

Ashley P.

1/5

Customer service is horrible. Kylie has a horrible attitude and is a miserable person. Pretty much every worker there seems bothered that they might have to help you or even look your direction. Good luck asking them a question or getting some assistance. It's a dime store posing as a boutique with even worse workers.

LaKendra M.

5/5

I absolutely love this store, I’ve been shopping with them for about 6 years when they were inside the mall. They now have a larger store with more awesome clothes. Very friendly staff and of course beautiful pieces for a good price. Now that I have moved I order online and my orders are here within a 3-5 days. They also communicate with you if you have questions regarding an item or just want another girls opinion.

Kathy W.

1/5

Received a sweater as a gift but was too big. Tried to return for store exchange. Tags still on sweater but they refused to do an exchange without a receipt! Said they needed the receipt to begin the exchange. I’ve never had a store tell me that before or never had them refuse an exchange with tags still on. I understand if I was asking for my money back but that’s not what I wanted. Just an exchange...pretty simple. Won’t be shopping there ever again! Bad business!