New York City Sanitation Department - New York, New York

Information About New York City Sanitation Department

The New York City Sanitation Department, commonly known as DSNY (Department of Sanitation of New York City), operates out of a key location at 125 Worth St, New York, NY 10013. This department plays a crucial role in the city's infrastructure, managing waste collection and sanitation services across one of the most densely populated metropolitan areas in the world. For those needing to reach out or inquire about services, the phone number is 212-6399675. Additionally, for more detailed information, one can visit their official website: www1.nyc.gov.

Specialties and Services

The department specializes in providing essential city government office services related to waste management and sanitation. Their specialties include the collection of household trash, yard waste, and recycling, as well as maintaining public cleanliness and health.

Accessibility and Other Points of Interest

For individuals with mobility issues, the Wheelchair accessible entrance at their main address is a notable point of interest, ensuring that everyone can access their services. This inclusive approach reflects the city's commitment to accessibility.

Reviews and Opinions

The department's performance and customer service are reflected in the 103 reviews it has received on Google My Business. The average opinion is a modest 2.8/5, indicating room for improvement in customer satisfaction. This feedback suggests that while the DSNY fulfills its basic functions, there may be areas where service quality can be enhanced.

Recommendation for Contacting DSNY

For those interested in getting in touch with the DSNY or seeking more information about their services, visiting their official website is highly recommended. The website not only provides contact details but also offers a wealth of information regarding schedules, collection areas, and tips for efficient waste disposal. This digital resource is invaluable for residents and visitors alike, ensuring that everyone can stay informed about the vital sanitation services provided by this important city agency.

👍 Reviews of New York City Sanitation Department

Diandra S.

1/5

Thieves. My family have bundled small paper and cardboard items inside of larger boxes to prevent littering and we were ticketed. I sent in a mail in response to OATH and they are upholding the BS that A.R.(the person issuing the ticket) summitted. The ticket also stated that no one was home, however, there is always 1-2 people on the property at all times. My family purchased the new trash bin, per the department of sanitations new instructions and its been weeks with no information on when it will arrive. The city sanitation keeps changing their rules and when you try to follow them, you are punished. E.S. (the Hearing Officer) and anyone working for OATH should be embarrassed to be part of this scam.

Pat M.

1/5

I was harassed yesterday by 2 sanitation workers in Rockaway Beach B101 Street and Shore Front Parkway.. They were on foot crossing the street against the red light, I had green light (near B94th and CBB exit ramp), I drove by them and kept on driving. Seven blocks later I pulled over to park car and next thing I know they pulled their truck right behind mine and stopped me from pulling into the spot. They got out of their truck, came up to my car and started yelling at me that my car got to close to them when they were jay walking. This occurred Saturday June 15th 8:30AM. Pictures show they are from QE14 depot near Beach 50th in Far Rockaway. I called 311 to complain, then NYPD came at 10AM and we discussed what happened. See pictures of workers and their truck. I will be making formal complaint of harassment and lack of professionalism.

Nicholas B.

5/5

Once again, I like to thank supervisor Scott Krupoff for helping out on Centerville Street where they continually dump garbage and he’s continually over there helping out getting rid of the garbage so we don’t have any rodents and the superintendent inside helps us out does a great job as well. The community here would like to thank you very much once again, thank you Scott and superintendent for all your help.

n H.

2/5

I live in Ridgewood on Cornelia Street between Onderdonk and Woodward. Today sanitation came by for recycling and left recycling all over the sidewalk and into the street. I had to go out myself with a recycling bag and pick up all the garbage that was left behind. I have lived here for 47 years and never seen such a thing.

V A.

1/5

Absolute scam artist issuing summonses to anyone and everyone without leaving copies on the door making you default on top of everything else. Must feel good to rip off homeowners in this city who’s taxes pay your salaries

Bella D.

1/5

Used to live in Boro Park many years ago. Our neighborhood was kept clean by each person that lived there and with the hard working sanitation workers. The job is physical and not an easy one but they did it well. The benefits are good and were deserved.
Moved to Bensonhurst, years ago and still their was a level of pride that the sanitation workers had with the neighborhood they serviced.
Not the cast anymore. We as home owners should and do keep our property swept and put our trash containers on the street for easy access. Today I just witnessed a sanitation man throw the containers back to the street like a basketball after emptying. It's discusting. Not the first time. I used to stand out there when they came and said good morning and it was a different story. But I shouldnt have to.
Where is the pride in ones job? In the private sector I would be counciled and eventually fired for such conduct.
Lets raise the bar, start holding people accountable! I love Brooklyn but its times like this not so much!!

Lynn A.

1/5

I have blue square garbage cans & paper on wheels for recycle and labeled on Staten Island on Richmond Ave, they are not heavy but the recycle workers refused to pick them up and empty them. Have called 311 three times and all they do is allow me to leave them out and I won’t get a ticket to next pick up. Which means I have to leave them out for 3 weeks since holidays also fall on Monday’s. I have had a supervisor here just to give a garbage bag to see if the sanitation men will take it, they did that time, but I shouldn’t have to buy they bags the lazy recycle sanitation man will pick up

Mary M.

2/5

According to 311, Presidents Day is on the list of Holiday no pick up. And yet, recycling picked up. I did not put out garbage due to the fact it stated, no pick up. They never picked up before. Now I have 2 weeks worth of recycling due to no pick up with the snow. President's Day s/b off the list if they are picking up. Incorrect Information.