NYS Department of Labor - Brooklyn, New York

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The New York State Department of Labor: A Comprehensive Guide

For individuals and businesses seeking comprehensive support and information regarding employment and labor regulations within New York State, the New York State Department of Labor (NYSDOL) stands as a crucial resource. This state government office plays a vital role in safeguarding worker rights, promoting employment opportunities, and ensuring fair labor practices. The NYSDOL operates as a central employment center, providing a wide array of services to both job seekers and employers.

Location and Contact Information: The NYSDOL’s main office is strategically located at 250 Schermerhorn St 1st Floor, Brooklyn, NY 11201. For immediate assistance, you can reach them directly at 187809200. A comprehensive online presence is also available through their website: labor.ny.gov. Furthermore, the office boasts a wheelchair accessible entrance, demonstrating a commitment to inclusivity and accessibility for all visitors.

Specialties and Services: The NYSDOL’s primary focus encompasses several key areas:

• Unemployment Insurance: Processing and administering unemployment benefits to eligible workers.
• Job Training and Placement: Offering training programs and services to assist individuals in finding suitable employment.
• Labor Law Enforcement: Enforcing state labor laws and regulations, ensuring compliance by employers.
• Wage and Hour Compliance: Investigating wage theft and ensuring employers adhere to minimum wage and overtime regulations.
• Workforce Development: Providing data and analysis to inform workforce planning and economic development initiatives.

Public Perception and Reviews: It's important to note that the NYSDOL currently has 154 reviews on Google My Business, with an average opinion of 2.5/5. While this reflects mixed experiences, it's advisable to consult a range of reviews to gain a balanced perspective. User feedback often highlights both positive interactions and areas for potential improvement in service delivery.

Key Information for Users: The NYSDOL website offers a wealth of resources, including:

• Job Search Tools: Access to job listings and career resources.
• Labor Law Information: Detailed explanations of New York State’s labor laws.
• Forms and Applications: Online access to necessary forms and application materials.
• Dispute Resolution Services: Information on resolving workplace disputes.

Conclusion: The New York State Department of Labor is a vital institution dedicated to supporting the workforce of New York. While recent reviews indicate room for enhancement, the breadth of their services and commitment to state government initiatives make them a valuable resource for job seekers and employers alike. We strongly recommend visiting labor.ny.gov to explore their offerings further and connect with their team. Don’t hesitate to utilize their contact information to address any specific questions or concerns you may have.

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👍 Reviews of NYS Department of Labor

Elizabeth H.

5/5

Grateful to the workers at the Dept of Labor. It’s not an easy job on any given day, and they have unending patience. I filed my unemployment claim online but had an issue with the form so went to the DOL at 9am on a Thursday. There were about 12 people ahead of me going through system intake but even still, I was in and out in about 1.5 hours. When unemployed, time is money, but I still think that this wait time (including an incredibly accurate wait time with an phone based claims officer) was pretty good all things considered. Thank you 😌

A logistics note: you can’t drink or eat but you can be (silently) on phones and laptops while waiting.

Josh C.

2/5

Always long wait. Bring ID, no eating/ drinking allowed and can't be on phone (talking). Come early in the morning and be prepare to be here long time. 12-130p is lunch time so they aren't unavailable. They need to hire more staff. There billion of ppl living in NYC & many become unemployed. Having one office building with less than 100 to handle this is unacceptable. I do need give shootout to Mr. Rondell he's been great helping me with my benefits issue.

Maria F.

5/5

I had a question about working papers for an out of school youth. Initially I left a message at the Career Center in the morning and called another number. The representative was very helpful!!
Funny that the same representative retrieved my earlier message and called back w/in 2 hours. Keep up the good work and restoring my faith in governmental agencies!

Stacy M.

1/5

By these reviews I think it’s going to be hell for me to get this unemployment money hummm I got fired two weeks ago I filled for unemployment I received my letters so fast they even tell me how much money I’m going to receive I was so excited they gave me two different numbers to call yesterday I called like 15 times couldn’t speak to anybody cause of the high volume calls they are receiving no agents was available today I called 8:00am same thing

Gail

5/5

I could not get through on phone to resolve not receiving a payment for unemployment. I went to Brooklyn office, at 8:30 - first one in line. Was on a direct line to Albany. Brenda was very friendly and extremely helpful and solved my issue. I was out the door by 9:00 😎

Kali P.

5/5

This facility has some great people in there, treat people how you want to be treated! They were very respectful and helpful, them calls to unemployment will NEVA go through but this place will help you I went around 2pm and it was smooth. So don’t stress just go in person and handle what you need too.

T R.

1/5

They won’t even update me on my benefit determination. I need to information clearly showing I wasn’t approved for unemployed. A letter, email, something. I called, wrote a letter and faxed them and nothing.

Glen M.

1/5

The best thing about this office is the polite security guards. I went in person today. Never have I felt I could do a better job than anyone else until today. I was told this is a self-service center, look at printouts on the table to guide you. A lady in the background yelling at someone on the phone saying she doesn't do 8:00 am appts. Talk about a staff that needs customer service training even Popeyes and Mcdonalds got better customer service.