Plato's Closet Albany - Albany, Georgia

Kayla

I brought in FOUR baskets of clothes, including brand new items with tags still attached—Carhartt shirts, Shein jean shorts, boutique clothes, etc. They didn’t take a single piece of my clothes. It didn’t even seem like they went through the baskets because the clothes were still in the exact same place when I came back. To make matters worse, they made me wait THREE HOURS and promised they would call me, but of course, no call ever came.

When I was leaving, I grabbed two baskets, and the worker rudely pointed out that the other two were mine. Of course, I knew they were mine, but I could only carry one basket at a time. I planned on going back to get the rest, but the worker didn’t offer ANY help.

This was beyond frustrating and incredibly unprofessional. I will not be returning!

Steve C.

I used to spend over a hundred bucks every time I went there but I’ll say the past few times it’s been really disappointing. I don’t get to Albany much anymore but I did some closet cleaning and took several baskets of nice shirts, jeans, and jackets. Brands like Over Under, Drake, Patagonia, 7 for all man kind, citizens jeans, and so on. I had to drive back to Albany the next day only to load 90% of my clothes back into the car. A month or so later I stopped in to shop. After looking through everything I literally bought one of my own shirts back. I get that the store is for a younger crowd and I am 47 years old but my daughters boyfriends wear the same brand of clothes I wear. Guess we’re just the outdoor southern type and PC doesn’t want our business anymore. I did read other reviews and I will say I’ve never had a problem with customer service and my daughters love the variety so we will continue to shop there..

Beautiful

There’s a blonde short chick very racist she picks and chooses who she will buy from barely looks at the items!! I called before arriving to see what they were accepting and brought things in that was told to me! Everything was washed folded neatly name brand things I watched how this young lady skims through clothes I will not return to only get not even half price of what you actually buy your clothes for so they can turn around and sell it for a higher price ! I never experienced this at any other Plato’s but this one discrimination is all time high!

Nille 2.

Had to up date my review. There is a super blonde but she’s not a natural blonde, headed Caucasian girl that had an attitude out this word. I came in all smiles she came to the counter and just stared at me like what? Didn’t speak at all but I continued to be polite. She was so nasty and rude, I sat back and observed her just to see, I hate to pull the race card but it was definitely giving. She only smiled and greeted her color. Like I can’t make this up SMH. This world is sad and sick.

Tacallie R.

There’s a young lady who works there and she’s extremely rude. Doesn’t say hello, doesn’t acknowledge you & doesn’t care to be there . I brought in 2 bags of clothes and they only bought 1 thing from me for $2.00 . I do not recommend. 0 / 10 . And p.s. that young lady has a habit of rolling her eyes as well

Christine P.

Waisted my time took 48 mins to just say they wouldn't take the items

tatyana P.

They really pick and choose who they will purchase clothes from. I don’t how clothes that’s never been worn are worn and tare. Either way they do not give one enough for their product. My bf brought a pair of shoes he only worn once and they gave him 14 dollars but the shoes were a limited edition. Overall Not worth it!

Samantha D.

We went to sell them some of the clothing and had 2 huge boxes full of nice clothing, we left with $4.90 and a bad taste in our mouths after waiting for an hour. They were extremely rude towards us the entire time before they told us they would only take a $60 pair of shoes which they gave us $4.90, meanwhile they’re going to sell it for $20.