Publix Super Market at Naples Lakes Village Center - Naples, Florida

Dominique

I'm not from the area but in such a wealthy neighborhood, i would expect supermarkets to be eco friendly and offer at least reusable bags. I felt like 10 years back. It's disappointing.

Jonathan Z.

Too expensive and none of the employees know what "customer service" is. They should bring back the self checkout machines because they were the best employees this store ever had. The only good thing about this place is that there's never any line at the pharmacy.

B K.

I have been coming to this Publix for 3 years now. I buy scratch off tickets and lottery 2 or 3 times a month. Never been asked for ID, I mean never! For first time I was asked and not allowed to purchase one because I didn’t had my ID w me. I understand rules, they should be the same all the time. The weirdest thing of all I was allowed buy a bottle of Prosecco without ID?!? It was super strange! Needed a quick Christmas gift, flowers, cookies and Prosecco. While I was there let me take advantage and buy scratch off and lotto.I told the lady that I left my son in the car w my mom, I was in a rash. She had rude reply. For the prices Publix charges you would expect polite and courteous customer service and consistent rules. I would have come prepared.Guess not!

Pam K.

Great supermarket and if you need a quick sandwich to go this is the place to get it from wraps to subs all freshly made right in front of you or you can order on line. They are delicious!!!

lisa S.

Only 3 lanes open, so we waited our turn and suddenly an employee jumped in front of us to check out. Only to realize that her ride was waiting outside. No emergency. Just wanted to go home. Like the rest of us! So rude.

Ken O.

You pay a bit more but you get quality! Employees who know their stock and will help you with anything!! Love it

Nathaniel F.

Worst Publix I have ever been to. Pick a different Publix.

A quick 5-10 in and out quick shop turned into 30 minutes with walking out with my left hand smelling of putrid meat. I never complain or write these but I today 09/14/2024 Saturday I go to get the BOGO chicken drumsticks and thighs, putting the packages into the small bags so no mess for the cashier, when I smell putrid meat. I sniff inside the bag that has thighs and it is ROTTEN meat smell, not sure if laying in uncleaned shelf or what, a little ticked but oh well, Ill wash my rotten stink hands when I get home. And I am talking rotten meat. The type you have to wash your hands at least twice to get the smell off. I had to wash my hands 4 times when I got home.

Get to the deli department , I am the only one there. 4 ladies standing there, 3 of them make eye contact with me including the deli manger Marie, thye dont smile, nothing... they just turn and walk away... For 5 minutes im standing there looking at 2 of the deli workers until im helped. No 8 piece fried chicken on the shelf is why I am there. " Can you tell me how long for the fried chicken 8 piece" " TWO minutes" okay i wait for 5 minutes with nothing coming out. I walk away just fed up. Now standing in the check out line... NO JOKE, a customer who was also waiting for deli meat when I was at Deli, came up to me at the checkout line about 5 minutes after I had left, and said
" The deli lady told me to come give you this" , and hands me a 8 piece. WHAT? I was as puzzled and confused as you would be that an employee asked a customer to go deliver food to another customer.

After that I talked to the assistant manager there, I told her everything and how the BOGO tags are never even in the correct places, so you get normal charged for the same brand items and not BOGO. Told her everything is on camera and the rotten chicken was still in the little bags they have on rolls in the meat department to go smell.

Had a lady 2 months ago at this same store in checkout line say she was tired of the store and to put back all her items to the cashier, while she left all her items and walked out of the store. I guess lots of people are fed up with this location too.
Would not suggest shopping at the location. Again, worst Publix I have ever been to, and management runs the store poorly.

The BOGO's I have to take pictures of from the online BOGO section, because the tags are always placed wrong and I would be fully charged. A couple weeks ago they had Jenny-O turkey BOGO, which of course was out on shelf. Asked the butcher to bring me out 2 if he had them, which he did but of COURSE they were the wrong ones on sale and I was fully charged full price...

Naples Lakes Village Center

8585 Collier Blvd
Naples, FL 34114-3548
Get directions
Store:
(239) 774-5080
Catering:
(833) 722-8377

Always leave my cart in the store and walk out with my grocery bags or return my cart to the stall outside.

Lynda H.

Excellent grocery store with everything you need including ready-made meals and pharmacy.