Publix Super Market at Town Center at Martin Downs - Palm City, Florida

Mary A. C.

Everyone is always so great. Even the young teens that you can tell they're at their first job. Management loves rearranging things (marketing strategy, I assume), but the upbeat and friendly staff make up for it.

Side note: I once saw an early 20's stocker really killing it, working and moving in a way that you dont see often while I was lost in a realm of indecisiveness. I tried to poach him. Gave him a card with the "If you're ever looking" explanation and never heard from him. Good on Publix!

We've seen some of the same aged staff for years, which means it's likely a good working environment behind the scenes, as alluded above. This matters to me because of all of the elderly who have no choice but to work these kinds of places these days.

We shop in bulk, and there have been many times a register was opened for us; something we'd never ask for or expect. Never with attitude, always with professionalism and smiles, receptive towards our gratitude. We've all encountered the opposite more than we care to.

The variety is doable, and the buy-one-get-one deals help take the sting of the marked up costs down. Except eggs. LOL. Don't get me started.

Pros outweigh cons, and that's what matters. There's pretty much no other real choice in Palm City besides another Publix (good for the monopoly, I guess LOL), so we are grateful that this location is as pleasant and well ran as it is.

Also, the deli workers kill it. Everything is always fresh. They once offered to special order a product that was sold out, some Boarshead horseradish pickles or something random like that. I didn't even know that was an option and never would have asked. Always above and beyond. Very cool.

CluelessImp5408

I never had an issue at any Publix location my entire life living in Florida until going to this location in Palm City. I was ignored by Manager on shift, employees and customer service who were too busy holding a conversation instead of helping a customer. All ignored the 10 foot and 10 second rule and avoided me completely, Why? Second time this has happen to me here it is very disappointing I will not be coming back again.

Linda F.

Employees are very kind and willing to help. They have great attitudes and happy, which you do not see at other places of business, especially this time of year. Store is clean, choice selections of produce. I just relocated from Colorado and I will be a regular customer here.

S S.

This is my local publix. Never had an issue until today. It is very frustrating when you are at the checkout and request for assistance when approx 6 team members are standing there and not a single one is paying attention. Instead they are laughing and having their own conversation. I even looked back to make eye contact. one team member sees me ...sees my light is flashing and proceeds to continue her little conversation in the group. Eventually an older woman comes to assist...i tell her what the issue is she proceeds to casually walk away while muttering "i guess I can find someone to help you with that" then casually strolls back into the group to have their morning laugh and chat. I press assist button again, still nothing...just being ignored. It's not until I leave my groceries there and proceed to check out at a register they all swarm In offering assistance. At this point I'm annoyed. One team member even proceeds to say "you can't leave the check out with the items checked in the computer" i know but it's the only thing that got everyone's attention! They all started talking and paying attention at this point talking under their breath about how I left my groceries there. All the while I was patiently waiting at the checkout for their assistance and noone batted an eyelash. Their morning chat and giggles was more important until I became upset then I became the wrong one. Thank you to the lady at the register who actually assisted me and tried to rectify the issue. I apologize for my frustration. I'm a regular at this publix and have never been treated this way before...ignored then made to feel bad because I got frustrated with their lack of attention to the customer!

Chaundrail M.

It's one of the better Publix. Even has a pineapple peeling machine. The cashier was extremely nice helpful. They didn't have any Mountain Valley water in stock, but the cashier and her manager went out of their way to ensure they had a case for me next time.

Debbie C.

What happened no dogs except service animals in your store. I was in there today guy walking a dog on a leash no service vest. As I was leaving another lady with a dog in a stroller comes pushing the dog in the store.

Vernice C.

Was at this Publix in the bakery There was a young man who worked there who was off the clock . He was having a conversation with a thin woman in the bakery. When he saw me he offered me his turn because he was talking and he saw that I was in a hurry. But the rude staff member looked at me and said to him " Np it's okay I'll take you" I looked at her shocked the young man looked shocked as well towards her. She absolutely was incredibly rude. And if someone offers a customer his turn why did she feel like she has the right to turn it down for me. Publix some of your employees need customer interaction retraing. Shopping definitely wasn't a pleasure here.

Chelli

Great variety but produce didn't seem very fresh.