Rush Truck Centers - Lake City - Lake City, Florida

Address: 510 SW Arrowhead Terrace, Lake City, FL 32024.
Phone: 4382300.
Website: rushtruckcenters.com
Specialties: Truck dealer, Auto body shop, Mechanic, Truck parts supplier, Truck repair shop, Used truck dealer.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Checks, Credit cards, Debit cards, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 180 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Rush Truck Centers - Lake City

Rush Truck Centers - Lake City 510 SW Arrowhead Terrace, Lake City, FL 32024

☎️4382300

⏰ Open Hours of Rush Truck Centers - Lake City

Monday: 7 AM–7 PM
Tuesday: 7 AM–7 PM
Wednesday: 7 AM–7 PM
Thursday: 7 AM–7 PM
Friday: 7 AM–7 PM
Saturday: 8 AM–3 PM
Sunday: Closed

Rush Truck Centers - Lake City

Rush Truck Centers - Lake City is a leading provider of heavy-duty trucks, parts, and services located at 510 SW Arrowhead Terrace, Lake City, FL 32024. They can be reached by phone at 4382300 or visited online at rushtruckcenters.com.

Specialties and Services

Rush Truck Centers - Lake City specializes in a wide range of services including truck dealer, auto body shop, mechanic services, truck parts supplier, truck repair shop, and used truck dealer. They cater to both commercial and individual customers, offering a comprehensive selection of new and pre-owned trucks, as well as top-quality parts and accessories.

Convenient Onsite Services

With their convenient onsite services, customers can expect efficient and timely solutions for all their truck-related needs. Rush Truck Centers - Lake City offers options such as in-store pickup, in-store shopping, same-day delivery, and delivery services, ensuring a seamless experience for their valued customers.

Accessibility and Payment Options

The facility is designed with accessibility in mind, featuring a wheelchair accessible entrance, parking lot, and restroom. Rush Truck Centers - Lake City accepts various payment methods, including checks, credit cards, and debit cards, making it convenient for customers to pay for their purchases or services.

Customer Reviews and Feedback

Rush Truck Centers - Lake City has received 180 reviews on Google My Business, with an average rating of 3.8 out of 5 stars. Customers appreciate the knowledgeable and friendly staff, as well as the quality of work and services provided. However, some reviewers have mentioned the need for improved communication regarding wait times and fluid topping during vehicle maintenance. Despite these minor concerns, the majority of customers have had positive experiences and commend the team for their great work ethic and reasonable pricing.

Conclusion

In conclusion, Rush Truck Centers - Lake City is a reliable and comprehensive solution for all your heavy-duty truck needs. With their extensive range of services, convenient onsite options, and commitment to customer satisfaction, they continue to serve the Lake City community and beyond. Whether you're in search of a new truck, parts, or repair services, Rush Truck Centers - Lake City is well-equipped to meet your requirements.

👍 Reviews of Rush Truck Centers - Lake City

Rush Truck Centers - Lake City - Lake City, Florida

The P.

4/5

They should communicate with customers as to why your waiting all day for your stuff to be fixed. And they don't top your fluids off bit other than that nice people

On T. M. !.

5/5

Wow! what a great experience working with these people. Jason your the man! Great a what you do and your reasonable person. You didn’t have to take my truck in on that short notice, but you saw my need, you got me in and out in time to get my reload. Great work ethic. I was very pleased. 🫡🫡

cliff R.

1/5

Yall are a joke. I called once n took over 15 minutes to get someone on. Then asks for eine n I was not able to get it as where it's placed and how hot the motor is he hung up on me without trying to help with vin. Then called back after I got the part number from a joplin,mo. Facility sat on hold for over 20 n got hung up on again. Yall don't need to service people if this is the way you treat people.well not this location. Lake city fl.

Jimmy S.

1/5

My front rear went out in Lake City on Wednesday 04/19/23 and I brought my truck to Rush Peterbilt on 04/20 and arrived before they opened at 630 am, they open at 7. I advised them that my front rear was making clunking a noise. I further advised them that the front drive shaft was turning but not the rear, and I was able to move the truck by flipping the power divider. I told them to order a new rear because I wanted to limit my down time. Took them until late Friday before they even took the broken rear out and waited too long to order the rear and now they couldn't get it until Monday the 24th.
On Monday the 24th, the rear did not get to the shop until after 3pm. On Tuesday the 25th, they realized that they ordered the wrong one, and of course the correct rear doesn't arrive until after mid-afternoon. I was assured that my truck would be finished on Wednesday the 26th so I checked out of the hotel, and a 6pm when they were closing they informed me that now my truck won't be done until Thursday the 27th. So now it is one full week to put in a front rear.... and to top it off it took 2 hours to write up my bill, and now its after 12pm.

DO NOT UNDER ANY CIRCUMSTANCES BRING YOUR TRUCK TO RUSH PETERBILT IN LAKE CITY, FLORIDA!!!! UNLESS OF COURSE YOU WANT TO BE SCREWED OVER!

IF MY TRUCK BROKEDOWN IN FRONT OF THIS PLACE I WOULD HAVE IT TOWED SOMEWHERE ELSE!

UPDATE: 05/03/23
After driving approximately twenty sux hundred miles, a wheel seal on the same axle that was replaced started leaking. When the rear was replaced I opted to have new bearing kits installed on the rear instead of just cleaning them. Unfortunately to get the repair covered under warranty I had to return here.
It turns out that the safety ring that holds on the hub nut came off because it was installed incorrectly. This caused the hub nut to back off and the wheel to become loose and the wheel seal to fail. Thankfully the wheel didn't come off and hurt someone.
I also contacted the general manager, as he replied to my negative review and stated they wanted to make things right. All I got was excuses and an apology... I believe that their response was an attempt to publicly save face, but nothing more. Because nothing was done to make things right.

I gave them a bad review on yelp as well, and they replied with their same exact response as here. That is their way of attempting to save face.

Mike G.

5/5

Got truck 🚚 worked on here. Did a great job and were quick.

Jomar B.

5/5

I noticed that the ac water is going inside of truck. I told James the manager about it and he checked it right away and told 1 of technician Gary and he fixed it so fast plus he did my windshield washer too, thanks guys. 5 star service to Peterbilt Lake City FL.👍👍👍👍👍

Archangel M.

5/5

Stopped in for a radiator and a few clamps

Lashawn T.

1/5

Really rude and came off a bit racist to me and was arguing with me about my truck when I’m a paying customer. Big guy with beard was very rude and disrespectful. Will never go here again. STAY AWAY!!! Charged me $1800 for labor and parts was $900 the math ain’t mathing. These dealerships are taking full advantage of drivers and this my last time dealing with any dealership for any truck. You will go broke with the labor they charge that they use mostly machines to do. This is a disrespectful dealership and they are not who they say they are. They put on this persona like they professional but far from that. It’s jus to get your money. STAY AWAY!!