Tahoe Sports Ltd. - South Lake Tahoe, California

Ryan D.

I called on Monday night to make an appointment to get my bike worked on. The guy on the phone assured me the bike shop wasn’t busy and that I could just bring it in the next morning and they’d take care of it.

I showed up first thing Tuesday morning at 9:45 AM with my factory replacement parts, which were simple plug and play. Instead of the straightforward service I was promised, the shop guy went on about how it was a hydraulic brake system and claimed it would cost $350 to fix, which I later found out was ridiculously overpriced for such a simple job.

To make matters worse, by Thursday afternoon, they hadn’t even touched my bike or examined it. I found out the guy who quoted me was going on a five day vacation and was just trying to brush me off on someone else.

What makes this even more disappointing is that I’ve been a customer at Sports LTD for years. I’ve bought all my biking needs there, as well as snow gear and always received great service. After this experience, I will no longer be returning.

This place is a mess. They overcharge, don’t communicate, and leave customers stranded. I’ve already been missing my bike for a while since it was stolen and damaged, and it’s my only form of transportation. Sports LTD only made a bad situation worse. Avoid them if you value your time and money.

Kayleigh L.

We went here for new ski and snowboard equipment and couldn’t be happier with our experience. Scott provided me with an excellent ski boot fitting and helped me find new boots, bindings and skis that met my specific needs. The ski binding/tuning service was quick. Vega also provided a great snowboard boot fitting for my husband and set him up with a pair of boots that solved his issues with his old boots. Scott and Vega are incredibly knowledgeable, and they (and all staff we talked to) were friendly and super helpful. Prices are competitive to what you might find for the same products online too. Absolutely recommend coming here for any sports needs, you won’t be disappointed.

Mariana O.

I went into Sports LTD to purchase my first pair of snowboard boots. As a newer snowboarder with limited knowledge, I wasn’t sure where to start. Vega was amazing—he helped me find the right size and recommended a few great boot options to get me started. He was incredibly patient, answered all my questions, and made the whole process so much easier. Even my boyfriend ended up buying boots, even though he hadn’t planned to! I’m super excited to hit the mountain and try out my new gear. Thank you, Vega, for the outstanding service!

Marcella T.

They went above and beyond in getting me the perfect ski boot and fit. I bought my skis here a few years ago, I rented some of their demos and loved them. I bring my skis in regularly for waxing.

Colin H.

I went to Tahoe Sports Ltd. at the end of ski/snowboard season last year because I was ready to buy a whole new snowboarding setup. Initially I was ready to leave them a 5 star review because of how helpful everyone seemed but now a year later I feel like it was all an act to get me to buy what gear they wanted to get rid of and I was the lucky rube to walk in the door that day.

I knew I could have gotten better prices online but I like to support local shops that will help you get what you need and answer questions with their expert knowledge. I got the whole setup - new board, bindings, and boots. I'm normally a size 12 in everything but they insisted I was an 11.5 and kept pushing a specific boot - the DC Judge which was over $350.

I wore the boots for about 30 minutes in the store and I kept telling them there was no way these boots are going to stretch out to get comfortable, but they insisted and again they were the expert knowledge...

Well here I am new ski/snowboard season later and I had to buy a new pair of boots and sell the DC Judge on ebay at a huge loss because Tahoe Sports Ltd. wouldn't accept returns...

Don't fall for their tricks like I did, I called them multiple times and tried to give them a chance to rectify the situation but they weren't willing to do anything about it.

Justin R.

SWAP MEET QUALITY STUFF!! I bought a $270 pair of boots, tried them on, and felt okay enough. But that first session felt weird. So I pull out the liners...and of course the right one is all wonky, defective. Very poorly sewn and misformed, while the left one is perfect, new and well made. Who pulls out the liners trying them on at the store? So now I'm probably stuck with one foot positioned all screwy and messed up bcuz it's directly in THIS LINER that's NO GOOD! (See photos) If the liner is misformed, your whole stance feels off and boots are uncomfortable. 👎

(Update: Even more suspicious considering how RIDE claims to make them.🤔)

DevilMountainDiesel

I can’t thank Sports LTD enough! I was stopping to ride on my way to Moab and realized I had forgotten my MTB shoes. After a short walk through the store I knew I was in the right place, tons of selection. With some very knowledgeable help I selected my shoes. While in the bike department I was amazed at the professional and experienced advice I received about some local trails and bike tips for the ride from Jason Peters. He definitely knows his stuff! Brice might be very nice and friendly but for my money Jason is the best!

Tony R.

I highly recommend this store due to its exceptional customer service and competitive pricing. Over the years, I have found outstanding deals. Furthermore, when I encountered a warranty issue, the staff promptly resolved the matter. I would like to extend my gratitude to Amy, who facilitated a seamless transaction. Thank you for your excellent service.