Texas Department of Family and Protective Services - Houston, Texas

Texas Department of Family and Protective Services

The Texas Department of Family and Protective Services (TDFPS) is a state agency dedicated to the safety, well-being, and success of children and adults with disabilities who are vulnerable to abuse, neglect, or exploitation. With its headquarters located at 2525 Murworth Dr, Houston, TX 77054, and a phone number of 1-339-440-000, the organization is easily accessible to those in need of assistance.

Specializing in the Department of Public Safety, TDFPS offers a wide range of services, including investigations of abuse and neglect, foster care and adoption services, and support for families in crisis. The agency also works to educate the public about child safety and family violence prevention.

In addition to its primary services, TDFPS provides wheelchair accessible entrance and parking lot, ensuring accessibility for all individuals seeking help. With 31 reviews on Google My Business, the agency has an average rating of 3.1/5 stars, demonstrating a mix of positive and negative feedback from those who have utilized their services.

Taking into account the diverse needs of the population, TDFPS strives to provide a safe and supportive environment for those in need. By offering a variety of services and resources, the agency aims to make a positive impact on the lives of vulnerable individuals throughout Texas.

👍 Reviews of Texas Department of Family and Protective Services

Brittany L.

1/5

I was calling in regards to my case that was falsely put on my background after giving them numerous calls back they just keep giving you the runaround and different phone numbers without even listening to the facts of your case. They are just giving you whatever phone number and telling you to call and every time you call back they’re having an attitude. I don’t know what representative I had on the phone but ma’am you are lucky that I am a better woman today.

Kimberly E.

1/5

This government entity did NOTHING to uphold their mission statement. They NEVER made an attempt to help my family to be successful with their services. They disregarded the Constitutional rights of my family and I. They did EVERYTHING to ensure that my family would never be reunited. They worked closely with my child's father who had used them to "win" custody by making repeated false allegations, so he simply wouldn't have to pay child support. They aimed high to remove my children because I didn't wish to continue to "do as they say", after the repeated open and shut cases stemming from the repeated false calls. This organization communicated well with my child's attorney and family court officials to gain custody of her even after knowing the psychological damage it would cause her and I.
It's been 7 years. My daughter has been victimized by these people who have to continue to admit her into medical stabilization because she is emotionally traumatized by her being removed from her loving mother whose name was placed on a "list" of known abusers. Even though no charges were filed, no evidence was presented, and only allegations by a father trying to get custody was their justification for removal. Absolutely disgusting. My daughter BETTER BE SAFE. MY child BETTER be RELEASED at midnight on her 18th birthday. My daughter BETTER be allowed to come home when your "legal" hold on her is over. I WILL BE ready to clean up the mess your organization has been allowed to subject my child to.
Cps, no thank you. Read the Constitution and brush up on your supposed mission statement.

Selena E.

1/5

Hello Hello I am a former foster child I am now 23 years old as a child who had to suffer through the system I was neglected the love communication and care I truly needed I plan to sue and will be contacting you guys for my records if you choose not to cooperate you will only make things more difficult. I do not want to make things difficult for the already problematic system you guys have established I wish to help you understand how you are neglecting a lot of children needs.

Jenifer K.

1/5

These people need to be shut down. @TexasDFPS Where is my daughter that went missing in the states care because of CPS negligence? How do you give custody back to a parent of a missing child? Where is my child? #cpsfailures #Accountability #dismantleCPS

Alize S.

1/5

Illiana Lopez, a caseworker that works for you guys refuses to get back to me about visiting my biological sister. Cps is crooked and evil. They lose your kids to sell them.

J D.

1/5

CPS and adult protect services are incompetent and children and adults are dying because yes they are incompetent and cannot do a simple job

Julissa G.

1/5

I know damn well these employees participate/encourage child abuse. All y’all’s devices should be confiscated. Mark my words your karma is coming

Tracie A. H. W.

5/5

Nice building, decent people other than the fact that it's CPS... Building is very nicely set up. Welcoming p