The Container Store - Palo Alto, California

The Container Store, located at 500 Stanford Shopping Center, Palo Alto, CA 94304, United States, is a premier home goods store that offers a wide range of products and services. With a phone number of 6503004870 and a website at containerstore.com, this store is dedicated to providing top-notch products and exceptional customer service.

Specialties

The store specializes in home goods, contractor needs, furniture, kitchen supplies, office supplies, and shelving solutions. This comprehensive range of products makes The Container Store a one-stop-shop for all your organizational needs. Additionally, the store offers various services such as on-site assembly, same-day delivery, in-store pick-up, in-store shopping, and kerbside pickup.

Other Points of Interest

The Container Store is a women-owned business that prioritizes accessibility and convenience for its customers. The store offers wheelchair-accessible parking and entrance, as well as being LGBTQ+ friendly and quick visit friendly. Customers can use credit cards, debit cards, and NFC mobile payments for a seamless shopping experience.

Opinions

With 327 reviews on Google My Business, The Container Store has earned a solid reputation for its exceptional customer service. Customers appreciate the knowledgeable and friendly staff, such as Beatrix, who provide helpful advice on elfa closet systems and installation tips. Lainey, another staff member, has been praised for her exceptional assistance to customers.

Average opinion: 4.4/5

Recommendation

For those seeking a well-organized store with a wide range of products and exceptional customer service, The Container Store is highly recommended. Whether you're a homeowner, contractor, or business owner, this store has everything you need to streamline your organizational efforts. Don't hesitate to visit their website or contact them directly to learn more about their products and services.

👍 Reviews of The Container Store

Kathy W.

5/5

The store staff were super friendly and patient. Beatrix helped us enormously with elfa system design and item replacements, also explained some installation tips. We really enjoyed the shopping experience and it is the third elfa closet system purchased.

Kenneth L.

4/5

It's a nice and well organized store. Understandably during the pandemic, some of the aisles are currently closed and there are stacked unopened inventory boxes on the floor. Hopefully things with get back to normal soon!

Jack J.

5/5

Staff was extremely helpful, especially Lainey! Make sure to ask for her!

Kim L.

3/5

I have always loved this store, but recently it's taken a serious turn for the worse. I don't know what's going on -- maybe they're woefully understaffed?
The store feels disorganized and unkempt, like Target on a bad day. More than half the items I looked at didn't have prices shown. The shelves are messy and sometimes empty, even on the displays when you first walk in. Two of the aisles have been dark (lights gone out) for multiple days. The staff are still friendly and helpful, but there have only been one or two staff people there when I've visited.
I really hope this is just a temporary situation, and the store will return to its former glory as a bright, shiny inspiration for well-organized living.

A P.

5/5

Fantastic selection of organizational tools and household items. Friendly, welcoming, and knowledgeable staff ready to help you! I highly recommend this location for your next shopping trip!

Tish E.

5/5

This store was well-stocked and tidied up the week after Christmas. I found some unique things for my daughter's January birthday. Cashier was helpful and pleasant and masked. Prices were reasonable. I will definitely be back.

Nikki L.

5/5

Never been to this location or the container store before till last month. Picked up my online order here, and it took awhile to get my order, which is because they have so many orders at any given time and date!! Good quality stuff, the lady called Kathleen was so helpful and found my hidden order!

M D.

5/5

Shopped today, I have to be honest that I would rather drive to the Stanford Shopping Center store than the Container Store in Santanna Row, if it is still open. . The parking at the Palo Alto store is 25-100 feet from the store. You don't have to park in a parking garage where you drive around looking for a spot. This is what I just hate about going any place at . Santanna Row.
So, I parked 50' ft from the door. Today I had closet and garage items I wanted to look at. I picked up a pack of 6 wooden hangers with a metal hook. They had grooves in the shoulder area for slim strapped items and a rubber gripper part so clothes won't fall off. These are the first ones I've seen like this so I bought a dozen to try out. On to the suit bags. I wanted 2 for travel and was looking for plastic ones with zippers. Normally I really like the fabric garment bags, but if you've ever had a pair of expensive ivory wool pants fall in the road slush while racing to the Mpls. International airport in the winter, believe me no folding travel garment bag should have any fabric on it at all!
Put two of those in the cart. They also have examples of their closet systems and it was fun looking at all the new things that can be fitted into them.
In the travel section they had a terrific carry on tote with all sorts of partitions. That's going on a future buying list...reminds me of the Louie V designer bags. In the garage section they also had various organizing configurations. I needed exact measurements so I will be back to pick out those items. All types of hanging devices and cord managers etc. I loved looking at everything in that store as it is a neat-nicks paradise. 2 hours later its time to check out. The staff is efficient, helpful when needed and friendly. Someone is always at the checkout and they have multiple stations when needed. It's fast and efficient! The store is light and bright, with wider isles to make the whole space seem larger. It's a pleasurable shopping experience.